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Customer reviews for Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire for
Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire
3.7 out of 5 stars
stars270 ratings270 reviews
  1. 5 stars55% (148)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 121-130 of 270 reviews
Oct 21, 2024
lcraigd
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jun 29, 2023
teeter
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

May 29, 2023
From Houston
4 out of 5 stars review

Great traction and tread ware and comfortable tires

Bought V rated Primacy tires for my 2007 Lexus es350. Tires eat up vibrations and pot holes very well. Tires won’t last 55,000 miles in the hot Texas summers, so I typically change them around 45-50k, great tire for all weather conditions including rain. I’ll be buying them again for my new Lexus Rx350 suv and my wife’s Mazda Cx-5 suv.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Oct 14, 2023
Zenmeister
5 out of 5 stars review

Quality first

These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jan 5, 2025
Alten
2 out of 5 stars review

Tires wear out much too quickly

I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.

May 6, 2023
James
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Jan 22, 2022
Tallyphil
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Apr 16, 2024
Jsweetwtr
4 out of 5 stars review

Great Tires

I am very pleased with these tires. I am surprised to read reviews about the tires wearing out quickly. I have almost 30,000 miles on my Genesis GV 70 and and have lots of tread left. I drive a combination of highway and city. The only reason I didn’t give them 5 stars is because I wish road noise was a little quieter.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jan 28, 2023
Ford Owner
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

May 15, 2023
jabgq101
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602