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Customer reviews for Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire for
Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire
3.7 out of 5 stars
stars
285 ratings285 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)
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Showing 111-120 of 285 reviews
Jun 14, 2023
Reviewer name: gator
5 out of 5 stars
5 out of 5 stars review

Great Tires

I have the Primacy Tour A/S 245/50 R 20 V102 as stock on my 2021 KIA Telluride SX-P AWD. I took delivery of my Telly on NOV. 3, 2020. I now have 72,455 miles on these tires. Last month I rotated the tires and the treads measured 5/32". I am now looking at replacing them with the same tires. I have been completely satisfied with these tires.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Oct 29, 2023
Reviewer name: ironkid
1 out of 5 stars
1 out of 5 stars review

Exceptionally uncomfortable tires on rough roads

Purchased in 2022 and these ride exceptionally smooth and quiet in great roads but on rough and bumpy roads they are the worst for this price. You can feel everything on the road and my poor car stares at me! If you are living in a place with super good roads, hands down you will be happy with these..

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Michelin US

ironkid, sorry to read of your disappointment. We'd suggest having the tires inspected by an authorized Michelin retailer in your area. Have the dealer contact us while you are there.

May 29, 2021
Reviewer name: Lanen
5 out of 5 stars
5 out of 5 stars review

Every thing I hoped for.

Purchased a new 2021 Buick Encore GX. 4 weeks ago. This SUV came with Hankook Kinergy GT tires. Took them off after 200 miles! These tires should never have been used on a Buick GX or any car. The Primacy Tour A/S made this new SUV Ride much smoother, quieter and handle better. Very pleased with these tires. Spent a lot of time doing research on tires, and these Michelin tires had great reviews. Feel much safer driving now.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
May 15, 2023
Reviewer name: jabgq101
5 out of 5 stars
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jan 30, 2025
Reviewer name: Bob007
1 out of 5 stars
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Jan 22, 2022
Reviewer name: Tallyphil
5 out of 5 stars
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jul 4, 2022
Reviewer name: PJKauai
5 out of 5 stars
5 out of 5 stars review

The Best

Have now had these tires for more then a month. They are the smoothest and quietest tires I have ever had. I realized this in just the first 100 feet of use! My last set of tires began to chunk, they were not Michelin. Had these tires because could not get Michelins and regretted getting them. But now back to Michelins, and enjoying them on my Volt.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Sep 12, 2023
Reviewer name: Mel1166
3 out of 5 stars
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Sep 14, 2023
Reviewer name: Bob27
1 out of 5 stars
1 out of 5 stars review

Terrible

Absolutely terrible tires! Loud, noisy terrible traction and if you drive in winter good luck! Very disappointing that even in AWD at slow speeds I’d be sliding and can’t turn. Came on my new suv I bought and at 36,000 miles they need replacing already.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Bob27, we're sorry to read of your disappointment in the Primacy Tour A/S tires. A member of our team will be in touch with you to discuss options suitable for your vehicle.

Apr 26, 2022
Reviewer name: Liz222
4 out of 5 stars
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602