We're disappointed to hear about this, Janie. While we have made some changes to our underwear recently, you should still expect the same great protection and quality as before. Since this hasn't been your experience, we'd like to speak with you personally to see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT or contact us here: https://www.depend.com/contact-us so that we can learn more. Thank you.

We are disappointed to hear this. We would love to try and help. There have been some changes made to our Depend Silhouette Briefs for Women but we can assure you that you should still be expecting the same great quality. Our new Depend Silhouette Briefs are now thinner and more flexible, and also have a new premium cotton-like fabric which is more breathable. We appreciate and value your feedback and we hope we have been able to help.

We appreciate your feedback! We'll certainly pass your comment along to the rest of our team!

Hi Name, we appreciate your loyalty to our Depend® Silhouette underwear through the years and we want to continue to provide you with a product that you can trust. Your health and well-being are very important to us and we’re sad to hear about your experience. Please know that we extensively test our products and ingredients to ensure irritation is unlikely to occur. We want to learn more about what happened and see how we can help you. Please hang onto the packaging and connect with us at 1-877-413-3736 (Monday–Friday from 8:00 am – 5:00 pm CST) or contact us online at: https://www.depend.com/contact-us. We hope to hear from you soon.

We're disappointed to hear about this, Jana1949, because we always want you to feel protected when using our underwear. This certainly isn't something we'd expect, and we'd like to see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT or contact us here: https://www.depend.com/contact-us so that we can speak to you personally about your experience. Thanks, and we look forward to connecting with you soon.