We're disappointed to hear about your experience, because we always want you to feel protected when using our underwear. This certainly isn't something we'd expect, and we'd like to learn more about what happened and see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT or contact us here: https://www.depend.com/contact-us so that we can speak to you personally about this. Thanks, and we look forward to hearing from you soon.

We always want you to feel protected when using our briefs, Sheila, so we're disappointed to hear about this. While we have made some changes to them, you should expect the same great quality as before. Since this hasn't been your experience, we'd like to speak with you personally, and see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT or contact us here: https://www.depend.com/contact-us. Thanks, and we look forward to connecting with you soon.