We're so sorry to hear your little one went through that, Sammy, and we hope your baby felt better fast. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they're safe for babies. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists, and safety experts through every step of the diaper-making process. It may help to know we add perfume in our diapers because parents have told us they prefer diapers with a soft baby-fresh scent. The perfumes are present at a very low level and have been carefully selected and evaluated to ensure they are non-irritating to the skin and do not cause skin allergy, so we want to assure you that this isn’t something we expect. We'd like to learn more to see how we can help further and share this with our team, so please give us a call when you can at 1-800-632-7435.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-632-7435.