We’re so glad you’re a fan of our diapers, and we’re happy to have you in the Luvs family! <3 Thanks for your loyalty! We appreciate your feedback, please call us at (800) 632-7435.

We're sorry to hear the diapers were small. We know babies come in all shapes and sizes, so we measure thousands of little ones to find a fit for as many as possible. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-632-7435.

I'm sorry the Luvs diapers you purchased didn't meet your expectations. Since you're just starting to use our newest diaper and the leaks started at the same time, it's normal to question whether the changes we've made affected the diaper's absorbency. We'd expect you to get the same great absorbency you've had in the past. The sizes and weights we put on our packages are there to help you gauge the best size to use for your baby. But there's a cross-over period for weight and absorbency needs that's different for each child. And if your baby needs extra absorbency, it might be a good idea to try the next larger size. As sizes get larger, absorbency increases. Hope this helps!

I'm very sorry to hear about your experience with Luvs, this certainly isn't the quality you should expect from our diapers. We have many quality checks in place to ensure every diaper reaches you in working condition. Frequent leaks can be a sign that your little one is ready for a larger size. If you'd like to share more about your experience, please give us a call at 1-877-256-3265 and one of our experts would be happy to help. <br /><br />Bailey<br />Pampers Team