We want the diapers to be soft, and we&#39;re sorry to hear they weren&#39;t. We&#39;re happy to help you with the diapers as we go through many quality checks through the manufacturing process to make sure they are the best diapers, so this is not something we expect. Please call us at 1-888-665-3257 for assistance. <br />

We&#39;re sorry to hear you are experiencing that. The diaper is falling off? We have many quality checks in place to make sure every product reaches you in perfect condition. Size and fit are a huge part of finding the right diaper for your baby. As you know, babies come in all different shapes and sizes so diapers fit every baby differently. We are happy to assist you. Please contact us at 1-800-632-7435.