We're sorry to hear your diapers were not the quality we expect. We have many quality checks in place to make sure every product reaches you in perfect condition. We're happy to assist you further. Please call us at 1-800-632-7435.

We understand the frustration, Trish, and we are sorry your little one didn't get the leak-proof protection you or we would expect. Size and fit are most important when ensuring your baby has the perfect experience with Luvs, and because babies come in different shapes and sizes, there may be a different size that works better for your kiddo. We're happy to suggest an alternative. Call us when you can at 1-800-632-7435.