We're sorry to hear that the tapes will not stay fastened on the diaper. We have many quality checks in place to make sure every product reaches you in perfect condition. We’d love the opportunity to learn more about your experience so we can help you further. We hope you will call us at 1-800-726-7377.

We're sorry to hear that you were unable to cancel your order. Please contact Walmart directly at 1 (800) 925-6278

We're sorry to hear the diapers did not keep your little one dry. As you’ve noticed, our diapers have changed. They are thinner and they now have the three channels help to distribute wetness evenly, providing a better fit when wet. While our diapers look a little different, they still offer the same dryness and leak protection you’ve come to expect from Luvs as we have not reduced the absorbency. Sometimes leaks happen because there isn't enough absorbent material for baby’s urine output, which could mean baby is ready for the next size. If your little one is close to the upper end of the weight range for the diaper size you're currently using, you may want to try the next size up as there is more absorbent material in the larger sizes. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.