Nena, we're truly sorry to learn your son has a rash, and hope he's feeling better very soon. The safety of babies is at the heart of all we do, and we always want to provide your little one with comfort. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper-making process, so we want to assure you that this isn’t something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to these kind of symptoms you have told us about. So we can help you further, please call us at (800) 632-7435.

We&#39;re sorry your little one is having leaks with Luv Diapers. We understand how frustrating this can be, especially when your other two kids never experienced leaks. We have some tips to help prevent it from happening again. As you may know, the right size and fit are crucial in finding the perfect diaper for your baby. Babies come in all shapes and sizes, and diapers fit each baby differently. A diaper should appear straight and proportionately on your baby when it fits well. Also, make sure:<br /> <br />* The waist is snug, with the diaper just under the belly button.<br />* The leg cuffs wrap neatly around your baby&#39;s legs and bottom.<br />* After putting on the diaper, run your fingers around the edges to ensure the cuffs are pulled out. Tucked-in cuffs are a common cause of leakage.<br />* The tapes are fastened symmetrically on the colored waistband on the front of the diaper. Our diapers have flexible sides that adapt to the baby&#39;s shape and movement and help you create a custom fit.<br /> <br />We&#39;re committed to finding the best protection for your little one and would be happy to assist you further. Please call us at (888) 665-3257 when you have a moment.

We understand the frustration, and we are sorry your little one didn't get the leak-proof protection you or we would expect. Size and fit are most important when ensuring your baby has the perfect experience with Luvs, and because babies come in different shapes and sizes, they fit our diapers differently. There may be a different size that works better for your kiddo, and we're happy to help further with this. So we can learn more about your experience and suggest an alternative that may work better. When you can, call our Luvs Team at 1-800-632-7435.