The only way to clean this rug is to machine wash. You can't use any vacuum on it. Otherwise, it sucks up the carpet. I thought it would be an easy clean, but if you have a lot of foot traffic where you keep this rug, you will be washing it every other day. I wish I could've returned it during that time frame, but I thought it was the vacuum.

This is the softest rug I have ever walked on. I'm not sure why so many people struggle with vacuuming, I can easily vacuum mine - I just put my foot on the edge to secure & vacuum away from me in 1 direction, works perfect. This rug has held up well to 2 toddlers, 2 dogs, crayons, mud, you name it. It washes great. I got the large one & it fits fine in my washing machine - I have a large drum LG. I have owned Ruggables & this is far better - it's much softer (seriously the beat sensory experience for your feet) & so much easier to clean being a 1 piece system.

I bought the large size rug thinking I had found the perfect solution for my 2-dog home. Alas, it is incompatible with my washer (a large capacity with no agitator). If I did manage to cram it in there, which I tried mightily but wasn’t able to do, there would be no space left for it to move around to agitate. And while it’s easy to lift when rolled up, it becomes bulky and heavy when unrolled and trying to lift into washer (I tried). Not to mention how heavy it would be when it’s wet. It needs to be taken to a laundromat industrial washer, which in my book cancels any convenience of having a machine washable rug. Secondly my vacuum, even on the least suction setting, still lifts the rug up off the floor and sucks its edges into the vacuum, requiring that I finagle the vacuum by lifting it and setting it onto the middle of the rug to avoid sucking up the edges. On the up side, the rug is pretty and very soft. Just understand it will be difficult to vacuum and will require a trip to the laundromat (with plenty of muscle) to wash it.

This rug is pretty, and it is blanket-soft. Similarly to other reviewers, though, I can hardly vacuum it. The robot vacuum does well on it, but the upright vacuum is too strong and sucks up the rug. I've owned the rug for about 6 month, and the border (hem?) has begun to break and fray. It washes as well as something that big would be expected to wash. Edges are difficult to lie flat after washing, so it takes a couple days to settle it down. The lightweight nature of the rug also lends itself to scooting around, or bunching up at the edge. Overall, I really liked it at first but now I would not recommend it for a hard floor. Would not purchase again.

We bought this rug back in January and followed all the instructions on how to properly clean it. This proceeds to break our washer and dryer at the same time. Our dryer we were able to fix but the washer was going to cost $800 to fix so we ended up buying a new one.

This rug is extremely soft and gorgeous. It is very thin for a rug. I cannot run the vacuum/shampooer on it because the rug cannot withstand the suction. It is supposed to be washable, but I think it is too big for a residential washing machine. I will take it to a laundry mat if I decide to wash it. It is pretty and feels great on bare feet. I am keeping it in place, but I don't think I would buy it again.

This rug is in our livingroom. First I'd like to comment on "its washable" It is but not for the average washer. It's just too big! It'll fit in a washer at the laundromat. I'm disappointed. The lighter area around the edge gets dirty quickly! I tried using my crosswave but it didn't work bc the carpet is so thin, it was being sucked up! Make sure you have a solution for cleaning before purchasing. I'm kind of regretting this one!

Ordered on December 3 to prepare for family visiting. It’s arrival date was supposed to be December 12th. It’s now the evening of the 13th and it still hasn’t even shipped. Contacted customer service and they said someone would get back to me in 3-5 days. I wish there was an option to cancel my order at this point so I can go to a local store and get a rug.

Item came damaged. Parts of the plastic were ripped, which led to dirt spots. Tried washing it, and two new problems arose! One corner was completely frayed, and it won't dry!! It went through two delicate cycles and barely dry. I had to put it outside, hoping it will dry so I can return it to the store. I was really hoping this would work for my busy house.

Beautiful rug, but tan NOT grey.