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Customer reviews for Serta Enchanting Rest Plush Mattress for
Serta Enchanting Rest Plush Mattress
4.7 out of 5 stars
stars
51 ratings51 reviews
  1. 5 stars84% (43)
  2. 4 stars10% (5)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star2% (1)
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Showing 1-10 of 51 reviews
Sep 19, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Surprisingly firm and uncomfortable

On the positive side, it seems like it is of good quality. I purchased this because of the glowing reviews and “plushness.” At one-month in, it is still very uncomfortable due to its firmness, and my body feels like I've been in a car wreck every morning. I wake up multiple times overnight trying to get comfortable or with a body part tingling or numb. It's getting returned soon.

Helpful?4UR5V5846QX413603463123
reply from Serta Team

Hi there, thank you for taking the time to review your Serta Enchanting Rest Plush Mattress. Your feedback is valuable to us. We are sorry to hear that our mattress did not meet your sleep needs. If your mattress feels too firm, we suggest adding a plush topper for added softness. If the topper does not work and you are still within your sleep trial period, we encourage you to reach out to your retailer to begin the return/exchange process. That way, you can work toward getting a mattress more suited to your sleep needs so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

Sep 7, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

It's a dream!!!

Replacing a ten-year-old mattress is always a leap of faith, especially when transitioning to something ultra-plush. During the first week on this bed, doubts are almost guaranteed—it feels exceptionally soft at first, and the initial sink-in sensation might make you worry you went a step too far. Give it about a month, though, and the break-in period completely rewrites that first impression. Once your body adapts, the deep contouring shifts from feeling overly soft to extraordinarily supportive. Falling asleep happens almost instantly, and the endless tossing and turning to find a comfortable position stops entirely. It delivers an incredible, cloud-like level of comfort that makes staying in bed thoroughly enjoyable. The only real caveat comes down to sleeping position: because of how plush it is, your hips will sink too low if you try to sleep on your stomach, so stomach sleepers should definitely look elsewhere. However, if you spend your nights on your side or back, this mattress is an absolute dream and well worth the short adjustment period.

Helpful?4UR5V5846QX413603463123
Dec 31, 2025
Reviewer name: Jacqueline G
5 out of 5 stars
5 out of 5 stars review

Best nights rest!

My daughter recently purchased the same mattress and when I went to visit her, I slept on it. I loved it so much that I bought one for myself the moment I got home. I've told everyone about this mattress and let them know, they won't be disappointed! Thank you, Serta!

Review from Serta
Helpful?4UR5V5846QX413603463123
Feb 1, 2026
Reviewer name: David Y
5 out of 5 stars
5 out of 5 stars review

Enchanting Reat Plush (amazing)

Great twin mattress. Well worth the purchase. Our daughter can’t decide which bed to sleep in now.

Review from Serta
Helpful?4UR5V5846QX413603463123
Jul 3, 2026
Reviewer name: Catherine H
5 out of 5 stars
5 out of 5 stars review

Plush top mattress

Only been able to sleep on it a couple of nights but it's like sleeping on a cloud. Love it

Review from Serta
Helpful?4UR5V5846QX413603463123
Jun 1, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Not plush at all

It feels more like a medium than plush it's not too bad but not as soft as I like it to be.

Helpful?4UR5V5846QX413603463123
Jun 13, 2026
Reviewer name: Barry W
5 out of 5 stars
5 out of 5 stars review

Great mattress

A great nite rest.

Review from Serta
Helpful?4UR5V5846QX413603463123
May 13, 2026
Reviewer name: Susan M
4 out of 5 stars
4 out of 5 stars review

Mattress

I can review after I've slept on for awhile.

Review from Serta
Helpful?4UR5V5846QX413603463123
Apr 22, 2026
Reviewer name: Denise P
5 out of 5 stars
5 out of 5 stars review

Sleeping on clouds

Great mattresses with sleep in mind!

Review from Serta
Helpful?4UR5V5846QX413603463123
May 9, 2026
Reviewer name: Holli A
5 out of 5 stars
5 out of 5 stars review

Mattress

Great mattress.

Review from Serta
Helpful?4UR5V5846QX413603463123