I love this recliner, it is pleasing to the eye and would fit well in almost anymore room. The recliner is so easy to maneuver and is very comfortable. A beautiful recliner!!

I tried this chair out at a local club before purchasing. It wasn't plugged into an electrical outlet, so I couldn't get a feel for how good the reclining portion is or isn't. However, I genuinely liked how it felt when sitting in it as a standard chair, so I bought it. After using this for a month, I can say it is the most uncomfortable recliner I have ever used. The arm rests are too low, and there is absolutely no support for the upper back when reclined. On top of that, I am already seeing indentations in the seat and arms after sitting on the chair for a couple of hours. I am sure this chair will not last long-term, given the amount of wear I see after a month. For reference, I am 5'9" tall and weigh 150 pounds, so I am no where near the stated weight limit. Due to the poor design, I've gone back to a 15 year old La-z-boy recliner.

Excellent quality recliner. Easy to assemble. Very satisfied with this purchase from Sam's Club

Wonderful

Great recliner

Great chair. A little bigger than I thought but, I love it! Yes it's firm but I love that too. The only thing I didn't think through was getting the very heavy base into my house. My son did it but having this chair dumped at your door steps is something I won't do again.

We really like the recliner, but it can use refinements. I am 6' tall. I wish the foot rest was about a foot longer as the top of my ankles hand over the end of the footrest when reclined. The head rest should be about twice as thick or raise higher by about 8 inches so the users heads would be supported when reclined or even sitting and not reclined. The leather is well made and the recliner's reclining mechanism is smooth and quiet. I am impressed with its quality, look and feel.

This chair was way too hard for me. If someone really likes a super firm chair. this may be the right one for you but it was not for me. The other thing I didn't like about it was when I got up from the reclined position, I had to adjust the neck every single time. It doesn't stay in place where you put it. It was not difficult to put together but where the metal clicks into the base it is a bit tricky. You don't want to get your finger caught in that!

Horrible customer service! They put us through terrible stressful four hour long conversation on the phone and in the end we still had to return damaged furniture and wait for someone to pick it up and they told us to repurchase the furniture without any discounts. He hung up the phone on us. Very disrespectful and very disappointed! We would have been okay with a partial refund or replacement, so we would've gotten the sofas fixed by someone professinal. We've been with Sam's Club since 2000, but now, with this traumatic customer service experience. We won't be with them any longer.

This chair is, IMO, a good value. I paid $566, it may occasionally go for less. It looks like it's well-made and sturdy, it's attractive, and it was pretty easy to put together. There are four parts: the base, the back, and two pieces that fit on either side of the back. Then snap the wiring together at the back and plug it in. The mechanical functionality works very smoothly. You have the option to go back, which makes the back of the chair recline and the foot rest raise. I don't think the base moves at all. You can also adjust a headrest with the second electronic button. You cannot adjust the back of the chair independently (it adjusts only in conjunction with the foot rest so once reclined with your feet up, you cannot, say, lift the back up a bit). I got this recliner for the bedroom. I feel from a bit of a height and hurt my back and leg and I still cannot sleep in bed all night. I have been sleeping in one of our recliners in the living room for two years because of this. I really wanted to get back to sleeping in the bedroom. I thought that having a recliner in the bedroom would be a good move toward that ultimate goal of sleeping in bed again. At least I now am sleeping in there instead of in the living room. We have two really great recliners that we got from AHF in Santa Fe. They are not LaZBoy but I don't recall the brand. They are bigger, wider, and plusher than this chair. I can also adjust the back of the chair independently so I could really get myself in a great position for sleeping. I still haven't found the best sleeping position in this Member's Mark chair but of course it's not designed for the way I'm using it. It does go all the way back which is a nice option, though I prefer sleeping "propped up" a bit. The one issue I see with this chair, and others have mentioned it, is that the foot rest is short. I'm about 5' 4 1/2" tall and my legs are not long - my feet extend out over the foot rest. If I had shoes on to watch tv I might not notice it as much but my feet are bare and I can really feel that my feet are unsupported so I shuffle my feet around quite a bit through the night. If you are tall and you plan to recline for whatever reason, I really suggest you get a different chair. Overall this chair is very nice IMO. I'm glad to have it. I didn't want something as big and bulky as my living room recliner so yes, there are a few compromises, but I can now shut off the tv at night and walk to the bedroom to go to sleep in this chair and I'm very happy about that. When I eventually am able to sleep in bed again, I'll give this nice chair to a friend or family member :)