Better quality than I expected, its advertised as genuine leather on all the contact areas, and vinyl on the rest, but i could not find anything on the attached lables indicating that. The materials label under the foot rest showed polyester foam pad, batting and polyester fiber. The surface material does feel different than the side and back coverings, so going to need to trust that the contact material really is genuine leather. The chair is very firm and sorta hard but that usually changes a bit after use. Its the most economical leather recliner i have run across and im not dissatisfied with it, just would like somewhere on the box or paper work to say its leather. Made in Vietnam, seems to be a level or two better than the chinesium furniture you can get.

Great chair. A little bigger than I thought but, I love it! Yes it's firm but I love that too. The only thing I didn't think through was getting the very heavy base into my house. My son did it but having this chair dumped at your door steps is something I won't do again.

Horrible customer service! They put us through terrible stressful four hour long conversation on the phone and in the end we still had to return damaged furniture and wait for someone to pick it up and they told us to repurchase the furniture without any discounts. He hung up the phone on us. Very disrespectful and very disappointed! We would have been okay with a partial refund or replacement, so we would've gotten the sofas fixed by someone professinal. We've been with Sam's Club since 2000, but now, with this traumatic customer service experience. We won't be with them any longer.

Considering I went from a 30 year old rocker recliner that probably had some health code violations pending, decent chair for the money. Assembly was simple. Footrest could be a few inches longer. I ordered a gray chair which the box indicated, but the brown one was in the box. Good thing I was considering either color. Wish it leaned back more when reclined, but overall comfortable.

I guess I got a dud. The base was missing the Velcro for the skirt, the power cable had no connector and worst of all when we unboxed it a large screw fell out. We noticed that it was to attach the metal frame to the seat. We have an incredibly wobbly chair. Unfortunately the wood hole is too large for the screw and it can't be simply reattached. Disappointed and will be calling the service number.

I would put this recliner up against ANY lazy boy for comfort and quality. Quality leather, firm no sag seating, handy USB ports etc. Only thing I'd make the controls easier to reach and highly suggest it to manufacturers. Ad a 5ft. 10 lady the foot rest could be longer but for the price and comfort, I love this recliner!

This chair was way too hard for me. If someone really likes a super firm chair. this may be the right one for you but it was not for me. The other thing I didn't like about it was when I got up from the reclined position, I had to adjust the neck every single time. It doesn't stay in place where you put it. It was not difficult to put together but where the metal clicks into the base it is a bit tricky. You don't want to get your finger caught in that!

Awesome recliner! Leans waaay back too! Extremely comfortable and great quality leather

It is a beautiful chair, well made. Hoping it will last for years.

Very comfortable and wellmade