Customer reviews for Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors)

Customer reviews for Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors) for

Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors)

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3.5 out of 5 stars

stars105 ratings86 reviews

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Showing 11-20 of 86 reviews

Mar 4, 2026

Lulu

2 out of 5 stars review

Lids break

I would have rated it 4 stars but the cover part of the lid breaks, and we cannot figure out how or why, making it useless - straw exposed and now way to close it. Of course Ello offers new lids for $7 each, but come on, my Owala bottles are still working. We have not had leakage issues as long as the bottles are not overfilled.

Helpful?

reply from Ello Customer Support

Hello from Ello! Thanks for sharing your feedback. We're sorry to hear the lid didn’t hold up as expected. If you need assistance with your bottle or replacement options, our customer service team would be happy to help. Please feel free to reach out at support@elloproducts.com .

Aug 13, 2025

1 out of 5 stars review

Bummer of a Bottle....

My teenager was loving his new bottle despite a little leakage, and then he dropped it while sitting in class. The top broke, and water went everywhere. The top was locked when it happened and still locked after. I would not recommend purchasing.

Helpful?

reply from Ello Customer Support

Hello from Ello! Thank you for providing this feedback. While our Pop and Fill bottles are designed for durability, leaks can happen due to falls or drops. If you reach out to us at support@elloproducts.com, we'd be happy to send you a replacement lid at no cost.

Dec 27, 2025

DAVID

2 out of 5 stars review

Leaks!

Great exterior design but leaks!!! There is a small gasket inside that if not in the perfect spot, the entire bottle leaks if it is not standing up. Never had this problem with other bottles. Great bottle when it isn’t leaking!

Helpful?

reply from Ello Customer Support

Hello from Ello! Thank you for sharing your feedback — we’re sorry to hear about the leaking you experienced. The Pop & Fill lid uses an internal gasket that needs to be properly positioned to help prevent leaks, and if it becomes misaligned, leakage can occur when the bottle is tipped or laid on its side. If you’d like assistance with gasket placement or have any other questions, please reach out to our customer service team at support@elloproducts.com , and they’d be happy to help.

Apr 23, 2026

PAMELA

4 out of 5 stars review

I wanted to like these and did not

I wanted to like these. For me these did not work well and I am going to return them. I found they leaked a little and were hard to drink out of. Really love this brand and I will continue to purchase the Oasis tumblers.

Helpful?

Apr 23, 2026

MamaB

1 out of 5 stars review

Faulty design

The lock on the tops all break. Do not buy. They last a couple months %26 then you can’t put the cover down. So bummed. I loved these but the company doesn’t replace them. They sell them for u for $ 6.99 plus r tee ax %26 shipping

Helpful?

reply from Ello Customer Support

Hello, Thank you for purchasing our products. We're sorry to hear about your experience with the Pop & Fill . We hope that you'll give us a chance to make this right. Please send us an email support@elloproducts.com. We look forward to hearing from you!

Sep 26, 2024

rebjo

2 out of 5 stars review

Leaks!!!

I bought four of these a month ago. Two of them worked well for the first couple of weeks then started leaking. The other two leaked from the first time I used them. And I'm not talking about a few drops. This morning I put one in my lunchpail and by the time I got to work, the bottle was empty and my lunch was swimming in 32oz of water. BTW I have never washed them in the dishwasher and only used them for water.

Helpful?

reply from Ello Customer Support

Hi Rebjo! Thank you for taking the time to reach out. We are so sorry to hear that your bottles have been leaking and we'd be happy to make things right. When you have a moment please reach out to us at support@elloproducts.com and we'll be here to help!

Aug 22, 2025

HANS

1 out of 5 stars review

Junk don't waste your $$$

I love Sam's Club, but these are the worst things I've ever bought from Sam's. Ice melts very quickly. The tops are overly complicated made of many cheap plastic pieces. It's a water bottle for god's sake!!! Can't even think of what I can do with them now except give them to someone I don't like.

Helpful?

reply from Ello Customer Support

Hello from Ello! We're sorry to hear you're having an insulation issue with your Pop and Fill Bottles. This typically stems from an issue with the gaskets on the lid. If you reach out to us at support@elloproducts.com, we'd be happy to send replacement lids your way.

Dec 28, 2025

Ptmom8

1 out of 5 stars review

Liked colors and design. lid doesnt stay on when

The water bottles are cute and my daughter loved them. Until it fell off the couch. A 2 foot drop. The lid popped off and the whole thing spilt before she could grab it. Happened again yesterday. We have been using the cheaper store brands for the past 2 years and never had this happen. Very upset

Helpful?

reply from Ello Customer Support

Hello from Ello! Thank you for taking the time to share your experience. We’re sorry to hear about the lid coming off after the bottle was dropped — we understand how frustrating that can be, especially when it happens more than once. The Pop & Fill lid is designed for quick access and relies on proper gasket placement and secure closure, and impacts or drops can sometimes affect how the lid sits afterward. We’d be happy to take a closer look and help review what may be happening. Please reach out to our customer service team at support@elloproducts.com , and they can assist with next steps.

Jan 29, 2026

Jarrod

1 out of 5 stars review

Leaks terribly, flawed design

I have no idea how these even get a 3.9 star rating. There is a seal on the inside that very easily comes loose, and when it does, your bottle will leak. I've had entire bottles empty out in my car on short drives home because the seal came loose, and there's no way you can see this from the outside of the bottle. Also, if you drop it, Lord, help you. The entire bottle explodes open. 30 ounces of water requires a mop. Ask me how I know.

Helpful?

reply from Ello Customer Support

Hello from Ello! We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating leaks can be, especially when you’re on the go. Our customer service team would be happy to review this with you and help further. Please reach out to us at support@elloproducts.com so they can assist.

Feb 2, 2026

Jannette

2 out of 5 stars review

I wanted very much to be the solution to the water bottle needs we had as a family of five. I purchased three packs. I've had nothing but trouble this whole time. the leaks that I've had to deal with have been horrendous. airplanes, backpacks, cars, all drenched because of these water bottles. beautiful concept, sleep design, but the number one thing that should have been taken care of from the beginning is the number one reason I'm returning these.

Helpful?

reply from Ello Customer Support

Hello from Ello, We’re really sorry to hear about your experience, and we appreciate you taking the time to share this feedback. Leaks are certainly frustrating—especially when bottles are used on the go—and we understand how disappointing that must have been for you and your family. We’d love the opportunity to look into this further and see how we can help. Please feel free to reach out to our customer service team directly at support@elloproducts.com , and they’ll be happy to assist. Thank you again for your honest review.