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Customer reviews for Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors for
Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors

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Showing 151-160 of 193 reviews
Sep 7, 2020
Clary
1 out of 5 stars review

Extremely disappointed / Terrible Defective Set

Extremely disappointed the love seat has a terrible defect from whoever manufactured this, who actually knowing is bent they decided to have this product out for sale in the market, there is no control quality, the right seat is practically bent which means that is difficult to close to the point that you have push it against the wall to close the foot rest. I do not recommended this set or this company to no one who is looking to purchase a set mainly because this is a $2000 and you expect higher quality. I demand a solution to these issue Sams Club, this is not fair for a consumer for so many years of membership.

Helpful?76WWMG4NN6F913602418905
reply from Supplier Response

Hi Clary! We're so sorry to hear that you're having problems with your new living room set. Please reach out to our team at samsclub@abbysonlviing.com to schedule a time where a technician can come out and take a look. We hope this helps so you can start enjoying your new furniture! <br />-The Abbyson Team

Apr 21, 2017
Joseph
5 out of 5 stars review

Overall, Excellent Initial Quality and Value

I purchased this set about 3.5 weeks ago and finally recieved the shipment today. The wait was stated up front and expected and frankly, very well worth it. The shipping team was also kind and courteous as well as helpful. As far as the couches, they're large, though definitely not huge. The leather appears to be of top quality and is darker as many of the reviews have stated than they appear in the pictures online. The leather feels thick yet is more than soft enough. The cushions are medium to hard with regards to firmness- I find them to occupy a nice sweet spot as far as their firmness. The mechanisms for reclining feel solid and have no give and do not wobble back and forth under a person's weight. I'm 6'3", 225lbs and I can get pretty comfortable stretched out on the couch, though I can't stretch out all the way without resting my head on the arm rest. The seating area is large enough for it not to be a problem, though not huge. The one thing I will say is that I'm probably about as large of a person that could comfortably use the recliner. The recliner does not have a very wide seating area, but is appropriate for me (34" waist). Overall, very happy with my purchase and would do it again. Also; I appreciate Sams Club for refunding the extra 400$ as I bought it at 2699 and a few days later the price fell to 2299.

Helpful?76WWMG4NN6F913602418905
reply from Abbyson Living

Hello! Thank you for your interest in Abbyson, Makers of the Living Experience. We value your feedback and hope you enjoy this newest addition to your home. Sincerely, Sabrina

Jan 3, 2023
tasham
1 out of 5 stars review

Not made well at all, warranty is awful

We purchased this set in late 2021, leather is already fading, easily scratched and mechanical not very well put together. We did also purchase the warranty; nothing is covered except the issues with the mechanics. I understand the scratches as my puppy did do that but for the leather to be fading and the mechanic issues, do not add up.

Helpful?76WWMG4NN6F913602418905
reply from Supplier Response

Hi there! We are sorry to hear about the issues you are experiencing! If you purchased an additional warranty through Sam&#39;s Club, Sam&#39;s Club will be happy to work with you regarding solutions. - The Abbyson Team

Apr 6, 2019
Shopper
1 out of 5 stars review

Bad quality

It is the worst quality sofa we purchased. In first 2 months one of the recliner stopped working. The sofa discoloration started within 4 -5 months and and in a year it is really bad condition. As it has discoloration patches all over the sofa. It looks like a 20 year old sofa. Our another sofa which is like 13 years old and still looks better than this one. One more thing the color is much darker than what you see in the pics. It is like black brown color. Stay away from this living room set,

Helpful?76WWMG4NN6F913602418905
reply from Supplier Response

We take pride in producing high-quality products. This item features thick, high-quality fabric, a sturdy frame and high-density foam cushions. The item is beautiful in person and will hold up with normal use. We do try to ensure the color is as accurate as possible, though individual screens do tend to vary. For further questions, you can reach out to our customer service department at 888-406-0838 or via email to samsclub@abbysonliving.com. – The Abbyson Team

Sep 30, 2019
william
1 out of 5 stars review

after waiting 4 weeks to get this set, it was delivered, with the sofa broken, a call to Sams club and they sent a new set, 4 weeks later, but with no pick up of the old set, then to top it off, the love seat didn't have the velcro to attach the back flap together, in the meantime I have 6 pcs of furniture in my living room.

Helpful?76WWMG4NN6F913602418905
reply from Abbyson Living

Hello! We have sent a note to the delivery company about the delayed pick up time (it shouldn&#39;t be that long). The delivery agency is indeed separate from the manufacturer. This issue should have been corrected, please reach out to us if it has not! - The Abbyson team

Aug 13, 2020
Josh1
1 out of 5 stars review

Verified Purchase

Damaged on Arrival

Item came damaged due to fork lift with very large hole through the side of the couch two weeks ago. Still trying to get in contact with appropriate person through Sams to resolve the issue. Currently sitting without furniture and down a couple grand.

Helpful?76WWMG4NN6F913602418905
reply from Abbyson Living

Hello and thank you for reaching out. It&#39;s unfortunate to hear that this was damaged during delivery. The manufacturer does not manage the carrier, Sams club handles this so please reach out to samsclub&#64;abbysonliving.com for assistance on this. We hope the Manhattan set itself is enjoyable! <br />-The Abbyson Team

Jul 5, 2022
Kumar
2 out of 5 stars review

Leather Peel Off after 8 months

The sofa is really good, and we like it, but after approx. 8 months of usage the leather at the center seater leg support area is peeling off. When reached out to customer care using the email Id provided in most response, there is not even a single reply from them for about 2 weeks, now we doubt on the quality.

Helpful?76WWMG4NN6F913602418905
reply from Abbyson Living

We are sorry to hear about this happening! We would like to further assist you in making this right. Please reach out to our dedicated Customer Service Team at samsclub@abbysonliving.com so they can further assist. - The Abbyson Team

Sep 2, 2016
Cathy W
5 out of 5 stars review

We just got this set last week and we absolutely love it. It's very comfortable the foam stuffing appears to be of very high quality and of course so does the leather, it's very sturdy and all the mechanisms work very smoothly. I do wish the separate recliner had the option of a rocking feature.

Helpful?76WWMG4NN6F913602418905
reply from Supplier Response

Thank you for your purchase of Abbyson Living’s exclusive home furnishings. We are delighted to hear this collection is to your satisfaction and we appreciate you sharing the good news! We are committed to providing luxurious comfort, elegant styling and timeless durability. We hope you’ll continue to furnish your home with Abbyson Living’s designs.

Sep 23, 2021
B12732
5 out of 5 stars review

Verified Purchase

So much for so little!

Best value and appearance!

Helpful?76WWMG4NN6F913602418905
reply from Supplier Response

We love to hear that! Thank you for sharing. - The Abbyson Team

Jan 1, 2020
THERESE
5 out of 5 stars review

Verified Purchase

Leather 3-piece living room set

love my recent purchase was Sam's Club the three piece leather living room set. Beautiful.!

Helpful?76WWMG4NN6F913602418905
reply from Supplier Response

Great news! We are so happy to hear this, thank you for sharing! - The Abbyson team