We're sorry you were disappointed. We would like to understand more about your experience and what we can do better. At your earliest convenience, please reach out to us at 888-295-6902.

We&#39;re sorry to read about your disappointment with Miracle-Gro Potting Mix and appreciate your feedback.<br /><br />Small pieces of bark and twigs are intentional components of our soil. Consumers should not find large pieces of wood or bark. Composted forest products provide high organic content and nutrients without the concern for soil compaction. The coarser material allows for air to reach the roots.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.

We&#39;re sorry to read about your disappointment with Miracle-Gro Moisture Control Potting Mix and appreciate your feedback.<br /><br />Fungal spores are a natural part of soils. Under the correct conditions, spores can develop into fungus or mold. Our growing media products are not sterilized and may contain microorganisms such as fungus. In fact, fungus/mold has been scientifically proven to improve the growth of plants which is why we do not sterilize the soil. The fungus/mold only becomes a problem if there is an overgrowth. Overgrowth occurs when the soil is too wet. The mold and fungus that grow on soils are safe for people to be around, although, as always, we recommend you use gloves when handling. For soil that has not been used, allow it to dry out on some newspaper outside before using. For soil that has already been used, allow the plants to dry out a bit between waterings. This will not harm the plants.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.

Hello Alan. We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.