Generator was delivered within about a week. Unpacked according to instructions and assembled. Oil was coated on the wheel, frame and the generator, cleaned it all off. Added oil and gas. The generator started right up without issues. Plugged in several devices, everything worked great. Rating Good until generator is used as a necessity

This things is great! I love all the extra plugs and the fact that I can pretty much run the whole house with it. Dual fuel is a big plus! Been wanting one for a while and after the Texas freeze I decided it was past time to have something for emergencies.

What a great idea having a dual fuel option. Plus's for this unit: Dual fuel, wheel kit, manual that has a lot of information: parts list, valve adjustment instruction, remote start, electric start, manual start (pull cord) (volts, HZ, Running hours) meter. all at a good price

This is my second 9500DF. I used my first one once when I hooked up an interlock kit on my home. When I went to use it again, it would run but wouldn't make electricity. After swapping a few parts that Westinghouse recommended (and sent me), they told me to take it to their certified service center. They discovered it needed a new alternator. After almost 4 months and 2 failed attempts at shipping a new alternator, Westinghouse replaced the generator. When it works, it's great. Hopefully the second one will do better than the first.

Bought this dual fuel generator to power the house. We don't lose power often so I didn't want to deal with gasoline. I have a few propane tanks on hand and it has come in very handy the few times I have used it. We can light up the whole house and run the AC/Furnace. We haven't used the oven, microwave, washers, or dryer as it wasn't needed. If we had to this thing could handle it. The only issue is the battery but that's probably my fault. It lasted about a year and then wouldn't push start. I never disconnected it nor charged it. Called Westinghouse and they were super helpful. No warranty on the battery but the lady was very nice and helpful.

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

I received mine yesturday; set up and assembly was very easy.Started up on propane and everything checked out also setup key fob. I havent put any gas in because I don't when I will be using full time. But all the appliances ran well on propane. Ps-- Rolls quite easly Thanks Don

The Generator arrived iccn excellent shape. easy to unpack and assemble. Started right up on both gas and propane which is a great feature. Hooked up to my electric panel and ran everything I might need in a power outage. Very happy. Highly recommended.

I bought this generator for my father to hook up to his house transfer switch. After a lot of searches and reviews on other generators, decided on this model for the output wattage and its dual fuel capability. I traveled to see my father this weekend and got a chance to unbox the generator and try it out. Easy to setup and runs great. Haven't had a lot of time to use so time will tell. So far, my father is very happy with this generator. There are only two issues I have with the generator: 1. The first problem is not with Westinghouse or the generator itself, the problem is with the shipping company that delivered the generator to my father. During shipping the freight company must have used a fork lift to move the generator or they dropped the generator on its end. When I unboxed the generator, I noticed that the frame on the left side wheel end was bent or dimpled in and the powder coating paint was cracked at the bend in several places. Also, the left wheel is tilted slightly inward due to the frame being bent. It is not bad to where it affects any movement or operation, it is just cosmetic and I wouldn't even consider sending it back for that. I took some flat black paint to touch up the paint chips. 2. The second issue I noticed is with the LP regulator orange protective cap and lanyard. When the generator was assembled, the technician who assembled it, cross-threaded the cap to where it was very tight to remove and the plastic cap threads are now worn out. Also the tech tightened the cap lanyard attaching screw to the frame too tight to where it ripped out a side of the plastic lanyard attaching screw hole.

When I received my generator it would run on propane but not gas. If would squirt gas in the cylinder it would run ti out of fuel. I had a fuel delivery problem. After some troubleshooting I decided the electric fuel solenoid was bad. I called Customer Service and spoke with Dana, explaining my problem and diagnosis. Dana said because the solenoid was not a separate unit, he would send my a replacement carburetor/solenoid as a warranty replacement. 4 days later it came in. I installed it and the generator cranked up and ran great. My theory is that when Westinghouse test ran the generator, they used propane. It's cleaner, easier and no fuel residue during shipping. So it worked great there.