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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 7,601-7,610 of 29,136 reviews
Aug 30, 2020
Tom52
4 out of 5 stars review

Power outage use

Bought it a month ago and set it up with house plug and 50 amp cable to run our well and major house needs. Just a week later we lost our power as a result of the big lightning storm in California. Worked fine. Only complaint so far is that the 50 amp outlet on the unit is too close to the wheel. The only plug and cord we could find has a 90 degree angle and we had to take off the wheel. The Westinghouse 50 amp cable was out of stock at the time we ordered the unit.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 18, 2023
jbug383
5 out of 5 stars review

Has everything I was looking for in a generator!

I bought this product 2 months ago. Only used it to check for when I would need it. Has both gas and propane fuel to make the generator work. Just what I was looking for and the amperage to supply my house when needed. The price was also another factor in the purchase. I purchased 3 total. Keeping 1 for myself and giving the other 2 to family members.

Review from westinghouse.com
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Dec 22, 2020
Peter VT
4 out of 5 stars review

Large Portable with Dual Fuel Option

Just purchased - Love the large capacity and dual fuel option. Easy set up and intuitive controls. Unfortunately it came with a large dent in the tubular cage from shipping, the box was undamaged. Would have been a five star would it not have been for the damage.

Review from westinghouse.com
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Jun 10, 2020
josh the man
5 out of 5 stars review

Great Generator at a Great Price

purchased this product amazon. it was on back order. i talked with electric generators DIRECT. they assured me the product would be delivered in early june. thy kelp me informed and was delivered in good condition just as they said. i am well satisified with the generator. thank you direct generator form delivering all your promises.

Review from westinghouse.com
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Aug 27, 2024
andres27
1 out of 5 stars review

Avoid or buy carburators or use only propane

It looks great for the first couple of months when you start it for 15 minutes/month but the day you really need it, like a year later, it won't start unless you use propane... or if by any chance it starts up once, it runs less than 5 seconds up and down like if the gas was bad and it shuts off. Then you search the web for answers and you find on forums that the carburator is a piece of crap on those units and need to be replaced in less than a year.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Sep 20, 2020
jb6290
5 out of 5 stars review

Great features and easy to understand

Just received the generator and it runs very well, started right up on propane. A little loud but normal for a generator this size. Easy to understand directions and the quality is good. They could have put better packing material because the box was damaged with some damage on the frame.

Review from westinghouse.com
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Dec 18, 2021
GAVolunteer
5 out of 5 stars review

Works Great! Like Dual Fuel

I researched a number of generators and the Westinghouse WGen9500DFc had all the features I wanted plus more. I really like the Dual Fuel capability and electric start. It has a 50 amp outlet which was important to me. I had an electrician install a Generac 9854 Transfer Switch and a 50 Amp Inlet Box. I upgraded the Transfer Switch from 10 to 16 circuits. It's easy to use. Connect the Propane Tank or add gasoline. Turn the selector switch to Propane or Gas; Start the Generator by pressing the Start Button; It will automatically start the engine. Once running, Plug the Generator Cord into the Generator and into the Inlet Box; Flip the Circuit Breaker switch on Generator to the On Position. The Transfer Switch now has power. On the Generac Transfer Switch, you press one button and it changes to Generator Power. Simple. When Utility Power is Restored, you press the button on the Transfer Switch and power is switched from the Generator Back to Utility Power. The Generator is simple to use, has lots of power and has all the features I need. I highly recommend.

Review from westinghouse.com
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Dec 24, 2021
hank51
5 out of 5 stars review

Very well equipped

I ordered a whole House generator in April and it hasn't arrived yet. Going into winter, I decided to get a portable for emergencies. With all the power on this unit, I wish I hadn't bought the whole house unit. This will handle all of my needs at a fraction of the price.

Review from westinghouse.com
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Oct 15, 2019
bill33
5 out of 5 stars review

Complete package

Only had to assemble wheels, add oil and fuel, and it started with one press of the electric starter. I wanted dual fuel and a pull start as a backup. Propane is cheaper to run if you can buy from one of the large companies, but it also ran perfectly with gas. Excellent buy for the money

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 20, 2021
Rhill
5 out of 5 stars review

Amazing generator for full house backup!!

I am extremely happy that I decided to go with this generator. Read and watched many reviews online and this one handles my needs and more. Our area has seen multiple power outages almost weekly and this big guy powers everything we need when the power goes out. Love the fact it has a 50 amp outlet. Super easy to setup out of the box. It is a little loud but so are the other generators I have seen. Only issue was the rubber strap to hold the cap for the lp connector was stretched out when opened and won't stay connected to the cap but this doesn't impact the performance of this unit.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020