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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 7,031-7,040 of 29,136 reviews
Oct 3, 2020
Rick A
5 out of 5 stars review

Generators starts right up, can use propane

Installed a hook up right to my breaker panel. The electrician that did this also bought the WGen9500DF. It started right up. I enjoy the electric and remote start way more than I thought I would. Nice. I particularly like the ability to use propane. Then I don't have to worry about the gas in the tank going bad (even with extenders). I just got a couple extra propane tanks (they work on my grill). This generator is a great, and much less expensive, way to get power to our house. I am ready for the next power outage.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 14, 2023
Terry 2
5 out of 5 stars review

Portable Home Backup

I was using a smaller generator running wires into the house when power was out. After a winter ice storm and being out of power for several days, my smaller generator could not handle the load in keeping the house warm. I hired an electrician to add a connection into the house. Hooking up via a 50 amp connection. I tested this generator running the AC. The generator worked fine. I did not notice the generator being drained when running the AC. A lot quieter than I expected. The generator was fairly easy to assemble. With the wheels on, my wife can move the generator back and forth if needed. I am pleased with my purchase. This provides me peace of mind when the power is out.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 20, 2021
Phil A Mignon
3 out of 5 stars review

9500DF

Took a month to get here but finally here. Funnel to add oil is beautiful. Works like a charm. Hard to fill with gas without spilling. Owners manual mentioned nothing of manual battery disconnect, battery comes connected. Took following the wires to find it hidden zip tied. Fob was already paired so that was nice. I will try to see if auto choke works. I manually set choke and starts right up.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 29, 2022
PatrickT
5 out of 5 stars review

Great Generator

I bought this as a backup generator for hurricane prep. It appears to be a high quality product, and comes with all required items to get it running. After some minor assembly and prep, it started right up. I particularly like the dual fuel option, electric start, and the variety of different power connection options. Very nice product!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 11, 2021
FT47
4 out of 5 stars review

Good product. Good price

Bought a couple months ago. Have not needed to use it so far but seems to work well. There have been some negative reviews about not starting on gasoline. Especially first use. But I had no trouble. It cranked over several times while attempting to start but since it is a new machine and no fuel was in the system I expected some issues the first time. Also, the auto choke is adjusting to try to start the engine while still priming. Once I noticed that I manually set the choke to on. It started right up. After that the electric start worked perfectly. Have not used on LP yet but plan to run off our home LP tank.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 10, 2024
brogary
5 out of 5 stars review

Works great.

Easy set up and started in like 2 seconds. Haven't had an outage to use it at full capacity, but looks like it will do the job I need, such as running household necessary things like a small AC, lights, fridge, freezer etc. Moves around easily, and the dual fuel will really be a great help. Seems to be a great product. Actually, I hope I never have to use it at any length, but that is an unrealistic thought as we have power outages from storms etc.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 28, 2023
Yobutch
5 out of 5 stars review

This generator has the most useful features

I researched many portable generators, but none had features like: a quick battery disconnect, and trickle charge port to maintain the battery. Being able to run on gasoline or propane makes this machine much more reliable than most other generators. It was the only generator I found with both 30 and 50 amp receptacles to go along with 4-20 amp receptacles. The electric starter works flawlessly, and the data center provides the information to keep track of had on the generator and need for maintenance. The main reason we purchased this generator was for emergency power outings, so we installed a transfer switch to make sure our most important electric needs are met. This machine meets our needs easily.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 4, 2023
Frankie P
5 out of 5 stars review

Love this generator

Bought this last week and just had a natural gas line put in for it. Thing starts up easy and runs like a charm! No more worries about gasoline or propane, clogged fuel lines or refilling the tank. All this for a fraction of the cost of a house unit and I can pretty much run all the essentials.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 24, 2021
Leroy42.5
1 out of 5 stars review

On/Off switch failure

Worked great out og the box and then poof!!! On/Off switch failed, took 2 months to get one because they were out of stock (I'm guessing because of how many replacements they've had to send out). It failed again a month later!!! I'd return it, but since it was a gift I have no receipt...

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from Westinghouse

Hi, We're sorry to hear that you're experiencing this frustration with your WGen9500DF. Please reach out to us directly at customercare@wpowereq.com so we can help figure out why this may be happening. Have a great day!

Oct 20, 2022
Rudyru72
4 out of 5 stars review

A beast of a generator…..

Great product But my only complaint is that the unit was received damaged. Although It doesn't affect the operation of the generator it does affect how it looks. There was no damage on the box that I received so I'm not quite sure if the damage happened prior to packaging or something was placed on the box that overloaded it and bent the cage protecting the fuel tank. But I would definitely Make the same decision to purchase this generator as it is a quality unit

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020