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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 6,751-6,760 of 29,136 reviews
Jul 9, 2022
TheRodge
5 out of 5 stars review

Had all the features that I was looking for

I bought this generator because it was dual fuel and had two 240-volt receptacles which were requirements I had. I chose Westinghouse because it is a well-known brand name and a friend of mine has a Westinghouse and is extremely happy with it. The remote start is a cool feature. I had to call into Customer Service to answer a question about setup. The representative was extremely helpful and easy to understand. Excellent service.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 6, 2024
keysersaucy
5 out of 5 stars review

Very Happy as a First Time Generator Owner!

I purchased this generator with the goal of powering our home during power outages. The generator included everything needed and installing the legs and wheels was easy. I fired it up for the first time last week and it started on the first attempt. Switching from gas to propane was also easy with no issues encountered. I've now had work done at home by an electrician for hookup to our house, and I tested this and it powered our entire home, including AC unit, no problem! Very happy with the decision to get this generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 26, 2019
david137
4 out of 5 stars review

Assembly was easy. But after that, Not so much

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 30, 2020
Jcsdesroches
5 out of 5 stars review

Reliable

I bought this generator beginning of January took me 20 min to get it up and running. Started first push of the button. I got 2 30lb propane tanks and showed the wife and 1 of 3 kids how to start it up(other 2 had no interest). Hooked up the 50 amp plug to the house and had no problem running entire house lights, stove, 2 refrigerators, electric hot water heater but of course won't go to that extreme when we loose power. Start it up once a week for 10 min to keep battery charged, would recommend to anyone

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 26, 2020
RC.45
5 out of 5 stars review

Great Generator

This Is my second WH Generator and I can't say enough for quality and performance. Upgraded to WGen9500DF. Wanted more output and duel fuel. So far extremely happy as with my first. Would recommend to anyone looking for a great generator for the money. Can't be beat!

Review from westinghouse.com
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Sep 12, 2023
Chlo
5 out of 5 stars review

Portable Generator with Great Features

Don't underestimate the importance of tri fuel. If this is a generator for home use, when you need it, fuel availability may be an issue. This generator can use gasoline, propane and natural gas and enhances the ability to locate fuel and use it in a difficult situation. The generator comes with a 30A and 50A receptacle for transfer switches. I found the 50A to be hard to find elsewhere. The electric start also operates by an included remote and there is a recoil start should it be needed. The generator arrives fully assembled other that the wheels and front supports. They are easy to install with the included instructions. The extras that are included are a propane line as well as a 25-foot natural gas line, engine oil, a few tools, and a very helpful operating manual. I was surprised by the footprint for this generator as it is relatively compact for a unit with this power and features. It will easily fit in a corner of the garage or shed and not be in the way. Portability is good as it has decent size wheels that make for smooth movement. There are some great features on this generator, and you can review them online as Westinghouse makes the operating manual available along with other information.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 28, 2023
kc1111
5 out of 5 stars review

Great Purchase

When the generator arrived, it was very simple to get the wheels on and get it set to run. It started easily and ran great. I liked that the oil was even supplied. I plugged several different things in and ran them singly and combined and it powered everything. I ran it on gas and haven't tried the propane yet. I would say I can't wait until the next power outage to use it, but I'll have to settle for I'm glad to have it for the next power outage.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 5, 2022
CoreyFL
5 out of 5 stars review

Great features at a great price

Just received this generator this week (right after hurricane Ian, better late than never, thankfully didn't need it this time!) We put it together, added the oil and gas, and fired her up. It runs a bit quieter than I expected. Have a 50 amp generator interlock setup and 25' cord. Showed the wife and kids how to connect the generator, start it and stop it, and work the interlock and panel breakers. So far ran all the 120v circuits, have yet to test some of the 220v equipment. Looking forward to see how it performs when we actually need it.

Review from westinghouse.com
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Aug 13, 2020
Shawn48
5 out of 5 stars review

Good product

I bought this last month and needed to use it already due to a power outage. Hooked it up to my 30AMP transfer switch and it powered most of my circuits in my house. Even including my central air(needed to turn some other circuits off when running AC).

Review from westinghouse.com
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Sep 2, 2020
Cakeman
5 out of 5 stars review

Great features and not as noisy as I expected

I just took delivery of this generator after being faced with power outages almost 2 times a year so now I am connected to the whole house to feel more secure next time we lose power again I love the duel power availability ,so far I used the propane fuel source and the automatic start It fired up in 2 seconds! Good value compared to other brands in this wattage category. I would recommend to anyone looking for a generator to buy this one or brand name I believe it will perform well and assembling the wheels and the pad cushion feet took me less than 10 minutes without help from anyone very easy

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020