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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 6,721-6,730 of 29,136 reviews
Jul 29, 2024
JSS68
1 out of 5 stars review

Stopped working after 1 use and 1 less than year.

Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

May 26, 2024
Royrmz
5 out of 5 stars review

Perfect for my emergency needs.

Had this portable generator for about almost 1 month already and I am eager to use it when the time comes. Bought this for emergency purposes for when we get a power outage due to a strong storm, hurricane or winter preparation. I love the dual fuel, features and ease of use with the electric start and am glad it still has the pull start option just in case it's needed. I highly recommend this generator to friends and family for it's great price, ease of use and product features. We won't get stuck in the dark again.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 19, 2023
Canair
5 out of 5 stars review

Great Product , Great Price

I attached the power cord to my transfer box, hooked up the generator to my propane tank and it started immediately Ran it for 20 minutes to check power to my home and it powered all I needed in the home in the event of a power outage. Great product

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 23, 2019
FurlangapieTribe
5 out of 5 stars review

Awesome Generator

Love this generator! Fired up flawlessly with remote from the first start and ran beautifully after. Powers our whole house running on propane. It is not as loud as our last generator. It has more features than our last generator and is very well built. Set up was a breeze. I researched a lot of generators and this one was the best for the price. We are very happy with our purchase.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 30, 2021
Great power & price.
5 out of 5 stars review

Started right up and runs great.

Purchased this unit because I trust the Westinghouse brand and because it was a good price. Pleasantly surprise the setup was easy and the unit started right up. Only negative was the level of noise, but that is expected with this type of generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 28, 2023
Bark259
5 out of 5 stars review

Very happy with my purchase.

I just moved to Florida and hurricane season is fast approaching. I work remote and need to keep my house powered to stay connected with my job. This unit will definitely meet my needs should the power go out. My favorite feature is the remote start.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 7, 2022
Olivia1
5 out of 5 stars review

Easy to use

We bought this generator in Nov. to prepare for the winter. When the first snow hit the area this week, the power was out during the busy work day. The generator was easy to be pulled out to use. We could then continue to work at home. The heater, the wifi, the fridge, all ran the same. The electric starter is convenient and the remote control is a plus. The noise level is not as high as we expected. We are glad we made the investment.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 21, 2024
SonoraP
5 out of 5 stars review

Great Quality and Portability

I just purchased this to use to power my home during power outages. It came packaged well, and the quality is notable. It is very portable, with wheels and a handle, despite the weight of the unit. I am excited to have this generator to sustain power to my home during outages.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 26, 2023
New Gen '23
5 out of 5 stars review

Perfect solution!

Perfect as a lower cost solution for whole house back up in conjunction with a panel interlock kit. Thousands less expensive than a standby generator! Came perfectly packaged, no damage whatsoever. Works exactly as advertised. The tri-fuel selection is great! Love the remote start, too.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 19, 2021
Jon6946
5 out of 5 stars review

WGEN9500DF

This product was purchased to power my entire home. I installed a separate breaker and 50amp box. We powered the unit up yesterday and it supplied power to everything without issue. The unit only bogged down when I turned on the dryer along with everything else. For reference, my home is 2400 square feet.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020