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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 5,161-5,170 of 29,136 reviews
Oct 27, 2022
Maccabee
1 out of 5 stars review

Just what I needed

I bought after the fabled Texas Winter of 2021. Of course ERCOT was so embarrassed that they mandated improvements so that we have had only a few outages since and mostly less than an hour. I have not run it enough to perform normal maintenance. However, I can comment on a couple of recommended improvements. The oil dipstick fits too tightly into the access hole. The wire handle so small that it is difficult to insert due to bending, and to extract, because it is so tight. Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket. Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in. Just some inconveniences. All in all, a great product

Review from westinghouse.com
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reply from Customer Care

Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.

Oct 4, 2024
Killer57
5 out of 5 stars review

Excellent generator

Easy to assemble and operate. Just went through hurricane Helene. Had to run the generator for 37 hours straight. Ran our 3 ton A/C and the rest of the house, no problems. Burnt 18 gals of gas. Just purchased another Westhouse generator for parents home. Highly recommend

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 6, 2022
giestrada2
5 out of 5 stars review

Great product

I just bought this product and it is amazing with numerous ways to connect anything and everything you can imagine and also the way it's so simple to use! Would recommend anyone who is looking for a generator to purchase this one, it's worth every penny!

Review from westinghouse.com
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Sep 28, 2023
Lud1718
5 out of 5 stars review

Lean, mean machine

Once out of the box, it took about 5-10mins to set it all up. After that, it was ready for work. Nicely put together, this machine has it all. Sturdy wheels, good retractable handlebars. The fact that this generator is powerfull offers the possibility to work with propane and gas was, for me, the selling point. I am not disappointed by my purchase. Will recommend.

Review from westinghouse.com
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Dec 2, 2023
jcdarkknight
5 out of 5 stars review

Great product, not disappointed

I saw a lot of good reviews and figured this was a good fit and didn't disappoint. Some very minimal assembly but after filling the oil and gas, it started right up. The remote start and stop also works very well, very responsive. Very happy with the purchase so far!

Review from westinghouse.com
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Oct 23, 2022
Veto
5 out of 5 stars review

Excellent user manual/delivery

Just got it yesterday, fired it up today .. started immediately… have not ran a load yet. But will, after the break-in period… unfortunately I have to run it for at lease 5 hours before I can put a substantial load on it.. but will have that done in a few days.. no problem

Review from westinghouse.com
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Oct 19, 2024
coastalsteve
5 out of 5 stars review

So far.

I received this generator today, and put it together quite easily. The battery is in a slightly inconvenient location, but it's not the worst I've ever worked on (that would be upside down in a submarine engine room bilge). You don't have to completely remove the battery to hook it up, just lift straight up and slide to the right to reach the terminal.

Review from westinghouse.com
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Oct 13, 2024
Best bang for the buck
5 out of 5 stars review

Worked Great-Beast

I bought this about a year ago, had not needed till Hurricane Milton. We had no power for 3 days, this generator ran flawlessly. I have a 3500 sq foot house and could run both AC units with all other regular house items. I could turn off a unit to run other big items if needed. I ran extension cords to neighbors so they could power there fridges and small items. Did exactly what I needed and cost a fraction of what a few neighbors paid for generac stand by units.

Review from westinghouse.com
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Jan 31, 2022
Kdel
5 out of 5 stars review

Exited to own this generator

This generator is in high demand and we are excited to own it. It was shipped from the vendor promptly and the trucking agency was great. It was well packaged, no damage. The instructions were easy to understand for both the minor assembly that was needed and for the startup. The generator started up just fine and was very smooth running.

Review from westinghouse.com
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Sep 28, 2023
Matt H
5 out of 5 stars review

Great generator with all the features you need!

After some severe weather where we lost power all day it was time to purchase a generator. Wanted the natural gas option as I'm lucky enough to have a line ran outside off my deck. Package showed up on time in great condition. Set up is simple and this generator comes with every thing you need , even the natural gas line! For the price and ease of use I would definitely recommend. Little heavy(to be expected for its size) has wheels to roll and 2 adults would have no problem lifting this into a truck if needed to move from one site to the next. Im OK with it as I don't plan to move it much once it's in place just needed a big enough generator to power the house in case we have an outage again.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020