I bought this item in June 2021. It shipped without damage and the instructions and features are well written and easily understood. If I had a complaint it would be the time it took to arrive at my home. I ordered the product June 8, 2021 but it did not arrive until July 16, 2021. (no biggy though)

Very easy to put together out of the box. Liked it from the start, didn't come with enough oil but, fortunately had some in the garage. Took several times to get started but, did finally get cranked up and ran like a champ. Looking forward not forward to use it. Overall I think this is going to be a great purchase.

I just received the Wgen9500DF and had an opportunity to test it for about an hour. The first thing I noticed was the quality of the generator as it related to everything being where it was supposed to be; fastened correctly, and the ease of getting it started. I had a previous generator from a well known company, and it worked, but was not well put together, and couldn't touch the Wgen9500DF in the way it functioned. It finally died, and this was the replacement. The Dual Fuel is another great asset. It's a great improvement. I feel ready for whatever comes along!

Although I have not had a need to use it yet because no power outage so far this year, the logistics of the delivery were perfect and the generator arrived in perfect condition. And it started right up after reading the instructions. (make sure that the wire near the automatic choke lever is not impeding the movement of the choke)

I have only had this 9500W generator for a short time but the layout of the controls made it easy and quick to be able to operate. All components needed to run on either gasoline or propane are included. There is even a pull start option if the battery does go dead over time. There is also a battery charger/maintainer included. There are also many options when it comes to connecting to the generator's outlets. For the money I believe that it is one of the best options for backup power.

ust got it tested after transfer switch install. Started after third try. Noise level is higher than moderate. I def would not place it behind bedroom wall. Got 9500DF and tested it with gazoline - after electric dryer started , voltage dropped ( I can tell by dimming lights in the house ) for few seconds, but after that , it picked up. Not bad, fairly priced.

Decided to upgrade our generator after multiple power outages. Luckily no power outages yet. Decided to fire the genny up and make sure everything was great before it needed to be used. Started up super easy. Instructions were simple. Love having the 3 fuel options. Was able to use my interlock kit and power 99% of our house with this generator. So far so good!

Received my Westinghouse 9500DF generator, and overall I'm very pleased with it. I set it up this week to connect to my transfer switch to power some critical circuits in my house during power failures, which are unfortunately very common in the winter here in the Poconos. Contrary to other reviews, I found the owners manual to be completely accurate. I'm running the unit with gasoline, and I also have a 40lb propane tank hooked up for longer outages. Switching between fuel sources while the unit is running is very simple, though the unit will stumble while the fuels are being purged, so I recommend removing load during a switch over to avoid a stall. Starting the unit using the electric start is a real pleasure compared to the recoil starter on my old unit. A couple of caveats that aren't clear in the pre-purchase material: 1) The 14-30 plug on the unit provides a maximum of 30 amps, as expected, but be aware that this means a maximum wattage of 7500 watts is intended to be carried on that cable. If you need the full 9500 running wattage, that can only be supplied by the 50amp RV connector, which will not hook up directly to a 30 amp transfer switch. 2) In order to use the electric start (on the unit or using the remote) the battery switch on the generator must be in the "on" position. This limits the utility of using the remote starter unless you've anticipated a power outage and had the forsight to turn the battery switch on. 3) The comes with a bonded neutral, which may not be appropriate for use with older transfer switches which do not switch the neutral. In that circumstance, instructions are provided to make a minor alteration to unbond the neutral, but if you do, be aware that the GFCI protection on the built-in outlets will be lost, which could present a hazard. Better to not use the built-in outlets if you're going to be unbonding the neutral. Overall, a very solid product. I'll be sure to follow up after I've used it through a northeast winter.

We bought this in Feb & only recently used it for several hours! It worked great! No trouble getting it started, it ran without any problems! So far we love it! We ran TV, refrigerator, freezer, several lights, microwave, worked like a charm! My brother in law also bought one!

Pros: -electric start, remote start (not all that useful IMO, but it's there if you want it) -trickle charger for the battery -50A output, which is hard to find in this size/price range -dual fuel is handy, if you want natural gas you can always get an adapter kit online, loads of people do it that way -voltages are bang on, 240 and 120V both +/- 0.4V Cons: -heavy and loud, but that's the case with every generator. Not louder than any other genny this size, and quieter than some. -my unit came didn't want to run at first, the governor was revving it up and down wildly and the engine would choke after 30 seconds. Finally figured out it was a kinked fuel hose coming from the gas/propane selector module. Undid the hose clamp and rotated the hose so it stopped starving the carb of fuel, and everything worked great. But it would be nice if it actually worked out of the box, especially if the consumer can't diagnose problems like that. -nominally high THD (<23%), if you care. The overwhelming majority of modern electronics won't be affected by high THD, though I've heard computer uninterruptible power supplies sometimes refuse to recognize that they're plugged in when on generator power. All in all, definitely worth a buy.