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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 481-490 of 29,135 reviews
Apr 3, 2025
"Carpenter Man"
5 out of 5 stars review

Greatest Features

Purchased the WGen9500DF a couple weeks ago to replace a smaller generator. I love this model which has electric start and both 30 and 50 amp features. You can use gasoline or propane on this model. A perfect generator for anyone needing a home back-up system. Started without issues after adding oil and fuel.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 13, 2022
Ben2727
1 out of 5 stars review

Lasted a year. Will update if fixed by warranty

I bought this after an ice storm that took power out to my house for 9 days. I had it connect to a house house power inlet and it worked great for at least the first month (tested a couple times). Stored it away spring through November and figured I should pull it out today to test to see if its battery was still good. The control panel was totally dead. Battery tested normal, just cant get the thing to start via any method (manual, push button electric, remote, auto choke override). Hopefully Westinghouse fixed my issues and if I'm able, I will update this review. If it worked the way it did in my testing, I would happily give it a 5 star review.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from Customer Care

We are sorry to hear about the problem you have encountered. Please reach out to us at WestinghouseVIP@wpowereq.com with your contact information

Mar 7, 2025
Woody2025
4 out of 5 stars review

Love it..... Just what I needed.

I bought the wheel kit along with it and it was a piece of cake to put on. I hooked the generator up to my propane canister and after several failed attempts to start it I finally realize that the choke was turning itself of prematurely. Once I fixed that it started right up and ran excellently.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 14, 2025
David Thomas
5 out of 5 stars review

Very Pleased we went with this brand and size

We took our friend's advice ( a licensed master electrician ) for this generator and are very pleased. We didn't need this big of a unit to run everything in our small house. But we're glad we did. We broke it in without a load and then our friend wired the house and we put it under a load. VERT COMFORTING and reassuring. It is amazing the feeling. We've never had a back up generator and have just dealt with the power outages in Maine. Very happy with all the features and the solid feeling of this unit.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 2, 2025
JCsurvival
5 out of 5 stars review

Wonderful Machine

The generator started right up out of the box with some added oil and gasoline of course! I love the auto choke feature and the ability for remote start. I appreciate the monitor/gauge to display power output, this will be very useful. So far it has started every time; this is the most important "feature" for a generator. I am very impressed with the quality of all of the piece, components, and features on this generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 13, 2025
kjshomper
4 out of 5 stars review

Plenty of Power; Love the Dual Fuel and Auto Start

The unit has worked very well on propane. I didn't do five stars as I haven't tried running it on gas yet but hope to do so shortly. The auto start makes start up very easy. I did have an issue with leaving the switch on and draining the battery (had to replace). Otherwise good.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 16, 2025
T_ran3
4 out of 5 stars review

Easy to put together

Recently purchased after hurricane and snow storm to not have to worry about going powerless again. Very easy to put together and after adding oil and gas it fired right up. So far very pleased with this product. Love the electric start for the wife.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 6, 2025
Bah 78
5 out of 5 stars review

Great generator with many features

Bought this generator in 11/7/21 and has been in the box until now. Had ice storm and lost power on 1/5/25. Pulled it out of the box installed tires and stands, put oil in and battery was still charged even. Started on propane and worked like a champ and has very helpful features.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 20, 2025
Big Papa63
5 out of 5 stars review

Alot of nice features on this duel fuel genny

My son bought this for me as a gift and it does everything I need it to do. Love the duel fuel option. With gas heat and gas cooking in my house, this genny has plenty of power to run everything I have on my transfer switch....and then some. Love the Fob for starting.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 27, 2020
BillyP
3 out of 5 stars review

Very Nice Generator

Just receive my WGen9500DF generator. Very easy to set up. Very clear instructions. Everything worked right off the bat. Ran a test by running an air compressor. I plan to run my house off this at our next power outage once I have a transfer switch installed. When I was researching this generator I was looking for generators made in the US. Everywhere I checked said they were made in Westinghouse's Columbus, Ohio facility. But when I went to register it on their website I noticed the words “Made in China” under the serial number on the generator. It's a great generator but I'm disappointed that it's made in China. I really wanted to support our US manufacturing workers.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020