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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 4,811-4,820 of 29,136 reviews
Sep 20, 2023
Neighbor Bob
5 out of 5 stars review

Powerful reliable generator for whole house backup

I own a smaller Westinghouse generator which we use at the deer camp. I was so pleased with its performance and ease of use, a larger Westinghouse generator for whole house backup seemed an obvious choice. The WGen9500DF, in addition to the convenient dual fuel capability, also supports the Westinghouse Smart Switch. Automatically starting the generator and transferring critical loads to backup power, gives me peace of mind that my home will be well taken care of when I am away on business. Anyone in the market for an emergency generator could not go wrong by purchasing any of Westinghouse' fine products. I look forward to many years of trouble-free operation.

Review from westinghouse.com
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Jul 29, 2020
rick56
4 out of 5 stars review

Nice product and documentation.

Easy to operate. One problem I had was putting one of the wheels on the frame. The bearing hub wasn't inserted properly so the thick spacing washer covered the hole for the retaining pin. Fortunately o had a thinner washer on hand and was able to complete the assembly. The other problem is it won't run on gas. Propane runs fine. It may be bad gas or a problem in the carberator. Probably the gas. Will troubleshoot!

Review from westinghouse.com
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Jun 28, 2021
Egw122
5 out of 5 stars review

Complete package

During the winter freeze in Houston, my pull start generator would not start. Never want to get caught cold again...this one is the complete package with power, duel fuel (runs on gas or propane) and electric start. I have not used it yet but I feel comfortable this generator will get the job done.

Review from westinghouse.com
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Oct 30, 2021
toddea
5 out of 5 stars review

Plenty of Power

While I haven't had this for very long, it has been great. Used to power a refrigerator. When fridge comes on, generator hardly notices. A little louder than I thought, but that's okay. Plenty of outlets, transfer switch ready. In doing research on generators, this brand came up often. I do think it will give me years of service.

Review from westinghouse.com
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Jul 29, 2024
Cwtx01
5 out of 5 stars review

Just got it, looking forward to testing!

I bought this generator to power (most of) my house in the event of a prolonged power outage. I am still getting my house set up for this (added transfer switch, still have to extend the gas line) but I'm excited to test it! It is solid, well packed, and the manual is very clear,

Review from westinghouse.com
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Oct 25, 2021
GPaTAG
5 out of 5 stars review

Quick setup, fires up nice right out of the box

I've only run it for a couple hours so far, but as I inspected the unit during assembly, it is well built, and uses very good materials. The quick start documentation was excellent and easy to follow. The unit runs smooth and quiet. Only one minor detail was missing from the quick start: you do need to turn on the fuel shut-off valve that sits just under the gas tank.

Review from westinghouse.com
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Nov 24, 2021
BZeitler
5 out of 5 stars review

Perfect for home back up

After a major storm this past summer which left us without power for almost a week it was time to get a back up generator. I spent months researching the various generators and came to the conclusion that the Westinghouse Wgen9500DF is what I was getting. The remote start is an awesome feature so I can simply shut down the generator at night without having to go outside and start it in the morning. Also the duel fuel was a major want for me as well, without wanting to worry about having enough gasoline on hand as we live far in the country, I simply installed a tap on my house propane tank and run the generator off of that. For a generator that can run the essentials of the house, sump pump, furnace, water heater, well pump, lights etc. I couldn't be happier with this product, plus I have the option to take this generator wherever I choose and use it unlike a whole home generator that is stuck along side your house for as often as you need it, you may as well have it be portable.

Review from westinghouse.com
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Dec 4, 2021
MS99
5 out of 5 stars review

What I was looking for

Very versatile with multiple receptacles and dual fuel. Love the multiple starting options (remote, push-button, recoil). Had to use recoil start for first gasoline start but after that it started easily for all methods. Purchased primarily for use as backup in case of power outage, but everything tested has worked just fine.

Review from westinghouse.com
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Jul 17, 2023
AireCritter
3 out of 5 stars review

9500duel fuel

I bought this a month ago, approximately used it for a few days for the first two weeks. I had it and then went out there to crank it and it won't start. Can't get it to do. Nothing was running fine when I shut it off the day before. Not happy at the moment

Review from westinghouse.com
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reply from eCommerce

Hello, thank you for your purchase, we are truly sorry that you are having starting issues! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to assist you! We look forward to hearing from you!

Jan 6, 2021
Dasiy
4 out of 5 stars review

Westinghouse Generator 9500

I bought the Westinghouse WGen 9500 generator just a month ago. I was very impressed with all that this generator features. The WGen 9500 was easy to start with the push of a button, and has a fuel gauge that is easy to read. The WGen runs a little noisy but can be tolerated. The only problem was when assembling the legs to the main frame there were already welded nuts to the frame that wasn't lined up right with the holes and it became very difficult to get the bolts in, but worked until I got the bolts to fit right. So, this issue could be looked into from westinghouse company. I am extremely excited to use this generator which offers a lot of options for projects and when power outages occur. Thanks westinghouse. I recommend the WGen9500DF generator.

Review from westinghouse.com
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