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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 401-410 of 29,135 reviews
Feb 19, 2025
handy man 5000
5 out of 5 stars review

Great alternative

This is a great alternative other than spending thousands of dollars on a whole home generator. I like the built-in plug for the battery charger and the remote start feature. Having the option for gas or propane was actually the reason I purchased this but the other features or a nice bonus.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 19, 2025
Easy Money
5 out of 5 stars review

Westinghouse WGen 9500DFc

After much research, purchased this generator to power my 50amp transfer switch for emergency power. With dual fuel capability, electric start and plenty of power this generator is a beast! Very pleased with my choice and look forward to years of trouble free service

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 17, 2025
Vhdzsot2025
4 out of 5 stars review

Love the product!

Great Simple Generator for Home Use I recently purchased this generator for my house, and it has been a lifesaver, especially during freezing conditions. It's simple to use, reliable, and provides enough power to keep essential appliances running smoothly. The setup was straightforward, and it performed exactly as expected when I needed it most. If you're looking for a practical generator for emergency situations, this one is a great choice. Highly recommended!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 16, 2025
Ace+
5 out of 5 stars review

Reliability Plus!!!

Incredible features, simple & reliable starting capabilities on propane or gas! I've used both fuels with no issues at all. My run time on gas was close 14 hours. It has remote start but I haven't used mine other than testing it's functionality. Overall a great generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 18, 2025
Tom the man
5 out of 5 stars review

Review for triple fuel generator, I Westinghouse

I bought this about a month ago. I was really impressed with the packaging. I was impressed with the features on the generator. There's nowhere I could make an improvement. I was also impressed with the hardware. It has all the hardware that you'll need. I would highly recommend this generator. This is the fourth generator that I had in my lifetime. It's the best.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 10, 2025
Yoo Hoo Cabin Owner
5 out of 5 stars review

Feature packed, and bi-fuel capable

I bought this product because my house was pre-wired for an emergency generator hookup. I was very pleased with the ease of setup, the layout of the controls, and the overall appearance. The unit worked flawlessly on my test run and I feel confident it will provide the backup power I need.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 1, 2025
Anonymous
1 out of 5 stars review

horrible warranty service

I bought this model generator June 2024 and it didn't work as designed with the ST switch that should have auto-started the unit. They kept sending untested replacement parts, and even replaced the entire unit with the one I currently have. That didn't work either, and the replacement control panel they sent the warranty center didn't work either. Finally, they sent a test module that did work. They weren't responsive to my concerns and did not to expedite the repair with tested, working replacement parts.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience you've encountered with your generator and the ST Switch. This isn’t the experience we want for our customers, and we’d like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com, and we’ll be sure to escalate your case for prompt attention. Thanks, Sydney, Westinghouse

Mar 23, 2025
ZachM87
5 out of 5 stars review

Great Generator!

I bought this generator 2 months ago and couldn't be happier. The dual fuel feature is a huge bonus. If I run out of gasoline, I know I can keep running on my spare propane tanks. All of my friends have Westinghouse generators and they never disappoint!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 3, 2025
R3bel07
5 out of 5 stars review

Lifesaving purchase

The past couple years we've experienced several storms and a lot of power loss. In the summer time especially in Texas, losing power sucks when it's 85 at night time and 110 during the day. I purchased this generator to help run a window unit and some appliances. To my surprise after getting the right connection setup it'll power my entire house. This includes the central a/c and heating unit. I've gotten to use this generator a few times during outages and while the whole street is blacked out, our home stays lit up and at a comfortable temperature. Not to mention it comes with a remote for remote start. So no more running in the rain to turn on/off the generator. If you're on the fence for a new generator I highly recommend this one.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 30, 2024
TommyGunn
5 out of 5 stars review

Power House

The Westinghouse WGen9500DF is an outstanding generator! With dual fuel capability, it offers great flexibility and delivers impressive power at 12,500 peak surge watts and 9,500 running watts. The electric start is convenient, and the user-friendly control panel makes operation easy. It's reliable, durable, and quieter than expected. Perfect for home backup or job sites. Highly recommended!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020