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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Jan 4, 2022
JimS3225
4 out of 5 stars review

Ease of use

I purchased this generator to power our 3000 sq foot home. Total electric home with exception of natural gas for heat. Ordered on 12-27-21 received 1-4-2022. The shipping box had three holes in it but the generator was fine. The quick start and user manuals were both missing. I don't think they fell out of the box. I don't think they were included. Everything else was there. Followed the setup instructions to the letter. Added an additional 4 or so ounces of oil to bring the level 2/3's up to the Full line. Attached a propane tank, turned fuel selector to LPG, turned on the battery, pressed start on the FOB and there was life. I plugged in a shopvac, air compressor and two circular saws and ran them all at the same time. The gen dipped for a second and then went on as if they weren't even there. Ran the gen for about 1.5 hours running the tools during that time. Tested the output voltages of the 50 amp plug and they were correct. Did not test gasoline mode but fully expect it will work just fine. Turned off the battery switch. Let the unit cool off, covered with an old sheet, rolled it into the garage and plugged in the battery tender. It's a good looking unit. All controls are easy to access. The noise level was acceptable. The wife says no worse than my snoring. Overall a good unit with lots of features compared to other brands I shopped. The covers over the power outlets are a really nice little feature. Can't believe every brand doesn't have them. We are now ready for the next wind, snow or ice storm.

Review from westinghouse.com
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Aug 9, 2020
Falz51
5 out of 5 stars review

Great features gets the job done.

I bought the WGen9500DF a few days before a big storm blew in. The set up was fast and easy. I ran it for 4 days with out a problem. Used both propane and gas. It ran long on gas but it was great to have the option to use propane as a back up. This is a great generator ! The only thing that would make it better is if it had an Ehco mode to use less power.

Review from westinghouse.com
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Mar 26, 2022
Shafff78
5 out of 5 stars review

Quality generator

Bought this when I was tired of losing power multiple times per winter. Using it on propane seemed like a good idea, and it worked out well. The push button start is easy, the controls are intuitive and the manual was very easy to follow. Plenty of power to run my entire house.

Review from westinghouse.com
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Apr 1, 2022
No Gas
4 out of 5 stars review

Great machine

I purchased this in Feb. 2021. I haven't needed it but I just started it up for the first time on propane. I had no issues but it will not start or run on gas. Customer service was very attentive and I am currently waiting for a technician to follow up.

Review from westinghouse.com
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Mar 13, 2024
mountainNEman
5 out of 5 stars review

Exceeded expectations

I purchased this mainly for a new build until I have electricity brought to the property. I needed the two fuel options (Gas & Propane) since the site is a bit isolated and wanted to make sure I have redundant options to keep operating. I have used this to power my welder as well and it does not faulter meeting the demands of the welder.

Review from westinghouse.com
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Jul 6, 2020
Hurricane Force Generator
5 out of 5 stars review

The WGen9500DF is a Beast of a Generator!

The WGen9500DF is a Beast of a Generator, a great machine that is engineered, designed and built at the highest level with the best features available in it's class! Assembly is simple if one pulls down the sides of the box, leans it to one side to install one wheel and mounting foot, then lean to other side to complete assembly. Next, add oil, fuel, turn fuel valve to on, plug in battery wires, turn on, hit the start button on the key fob, and hear this beast purr to life on the first push! I intend to connect the WGen9500DF to our breaker panel with a receptacle and interlock kit and to have both propane and gasoline stored for emergencies. The load capacity of this generator is more than enough to handle all of our electric needs including A/C in our historic bungalow in Houston. We feel a great relief that during Hurricane seasons, we can fully power up in an emergency. Furthermore, the price is unbeatable, and the portability of the WGen9500DF allows us to move it from Houston to our farm, should we need to evacuate the big city prior to larger storms. As an engineer, mechanic and classic car collector, I can tell you that this machine is as good as it gets, and I would recommend it to anyone!

Review from westinghouse.com
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Feb 1, 2024
James1986
5 out of 5 stars review

Outstanding Adaptability!

The generator is an excellent design. Moderate weight for a whole home power system. Adapts on the fly for the available fuel, and is easy to assemble the common parts like the wheel system. Was packaged excellently and had no problem moving. Thank you Westinghouse!

Review from westinghouse.com
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Jan 31, 2021
outlawman22
4 out of 5 stars review

One ridiculous issue that should be fixed.

So the good first. My electrician ran a 50 amp breaker and tied it into the whole house. I thought I would need to select important ones and set it up that way. He said no this should run your whole house providing you don't go crazy meaning use a little common sense and not overdo it. So of course me being the procrastinator that I am I didn't set up the generator until the power went out. The set up is pretty easy and I got the thing up and running. I went inside turned the main breaker off. Started the generator went back in and through my 50 amp breaker on and we were in business. It ran for 2.5 hours until the power went back on. To my way of thinking I won't store gasoline for the generator. First thing I did was run the generator on propane to get it going. If I thought this was to be a long outage I would have went and bought gasoline also. Everything ran perfect on propane the heat, lights, two refrigerators freezers so I was very pleased with the performance. Now for the bad. There is no reason I can think of to have the 50 amp outlet on the generator impeded by the unfortunate placement of the wheel. The 50 amp extensions cord is very thick and was in the garage which made it very difficult to plug into the generator. So difficult that I wound up breaking a little piece of the outlet by the ground lug. I don't see it being a problem holding the cord in place but I would love to get it repaired and would also like a response from WH ( that's Westinghouse not the White House) I still give the generator 4 stars although it could have been lower because of this. Therefore, if you have a 50 amp extension cord that comes down on the angle which I believe most will because of the shear weight of the cord you actually have to bend the cord between the wheel and the generator to plug it in. now that I think about it 4 stars is for sure generous because of this problem. I posted a picture and the top slot is the ground slot and that's the one that is broken although it looks pretty normal it's now larger because I chipped it because of the difficulty plugging in.

Review from westinghouse.com
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Dec 17, 2021
Jsmoke7
5 out of 5 stars review

DOES WHAT IT'S SUPPOSED TO DO

I bought this to protect against another power outage in Texas because of some greedy politicians and business entities. I ran the generator for about 1/2 hour using my propane tank so that it would not have gasoline marinating in the pipes for an unknown period of time. The motor started up quickly and the little beast roared to life. I plugged in a few items to see how it would run and it performed flawlessly, granted that it was only small tools. I am going to get a transfer switch attached to the house soon so that we can run the power to our furnace and other large items. I do and I do not look forward to using this generator, a seemingly necessary item to compensate for an unreliable power grid.

Review from westinghouse.com
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Jun 25, 2022
Motoboy
5 out of 5 stars review

Works great

Bought this for a what turned out to be a multi day power outage. Easy to assemble the few pieces that came in the box. Had a bit of trouble getting it to start but a quick shot of starter fluid fixed that. Used for about 2 days with absolutely no issues. Did the first oil change which was relatively simple with easy access to drain bolt. Was happy to find out unit was quieter than I expected as well.

Review from westinghouse.com
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