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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 271-280 of 29,135 reviews
Feb 24, 2025
Rsmac
5 out of 5 stars review

A Great Value

First, it is well made and it comes well packaged. Second, it has everything you need, battery, oil, funnel, spark plug wrench, wrench to bolt on the feet, propane hose and battery charger. Third, It took me only 20 minutes to set it up. And finally , It starts easy with one pull or you can use the remote. I've owned three generators and this is my favorite because

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 18, 2021
BDorsey
1 out of 5 stars review

Caught fire

Generator set up per instructions and quick start guide. Started Generator with remote and started quick and began to run. After about 8 minutes of running, the generator began to sounds like out of gas then died. Tried to re-start generator by pushing start button on front panel of generator and wires from just behind the front panel sparked and caught fire.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 16, 2025
Ace+
5 out of 5 stars review

Reliability Plus!!!

Incredible features, simple & reliable starting capabilities on propane or gas! I've used both fuels with no issues at all. My run time on gas was close 14 hours. It has remote start but I haven't used mine other than testing it's functionality. Overall a great generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 5, 2025
HMeyer
3 out of 5 stars review

Potentially a Good Generator, only time will tell.

At this time I am only giving a 3 star. Due to the fact that I can not manually start it with the pull cable when using propane. It will start manualy with the pull cable on gasoline with more than usual effort, then I would expect. But it will start at least manually on gas. I would like to give it a 5 star rating, but I am concerned about it not starting on propane using the manual pull cable. I would expect something better new right out of a box. Even the excessive effort to start it manually on gasoline. It starts with the starter and with remote key, both on propane and on gasoline. It seems to run really good and holds a good heavy load, which I'm impressed, at least about holding a load.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for sharing your feedback with us. We're glad to hear you're impressed with the unit's performance and load capacity! We understand your concerns about the manual start on propane and the effort required for gasoline. Your input is valuable, and we’d like to assist further to ensure you have the best experience. Please get in touch with our customer support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the manual start issue and explore solutions. We’re here to help! Thanks, Sydney, Westinghouse

Jan 12, 2025
Simpson72
5 out of 5 stars review

Generator

I used a smaller running watt Westinghouse from my neighbor to run my camper on a camping trip. I enjoyed to power usage so I bought a 12500 watts to run my camper or House in case of a power outage. I also like being able to use the 30 amp or 50 amp plug.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 4, 2025
LongBranch
5 out of 5 stars review

Full feature, mid-sized home portable generator.

With 50 amp service: tri-fuel capable, this generator is perfect for a home with minimal heat loads (electric furnace/water heater/dryer; kitchen range; air conditioning?). I fully expect my expectations will be met by this Westinghouse quality generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 11, 2025
retire 2028
4 out of 5 stars review

just received

Just purchased and haven't had a chance to use it yet. It is heavy at over 200 lbs. Gas cap is very large and I thought good until I started pouring fuel in. Due to a debris catcher had to pour slowly. Make sure you cut on the fuel cutoff before attempting to start it if using gas. Started after a few attempts.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 23, 2025
ZachM87
5 out of 5 stars review

Great Generator!

I bought this generator 2 months ago and couldn't be happier. The dual fuel feature is a huge bonus. If I run out of gasoline, I know I can keep running on my spare propane tanks. All of my friends have Westinghouse generators and they never disappoint!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 7, 2025
tlptx123
5 out of 5 stars review

easy to use, easy to start

i bought this one month ago. I am a senior citizen. It was easy to move around on wheels. I started it up for the first time, and it started immediately. It was an easy push button start, no yanking a cord. No problems yet. I like the tri fuel option.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 13, 2025
Bruce 2024
5 out of 5 stars review

Fantastic Generator

Bought a WGen9500TFc after going a week without electricity after Hurricane Helene. Install all the necessary equipment to be able to direct hookup to house we had a power outage this weekend and everything work exactly as expected. Very nice unit enjoyed the auto start feature.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020