We bought this unit a weeks ago and it just arrived today. Unboxing it was fun, installing the wheels and rubber legs was very easy to do. Comes with oil, small tool bag, funnel, propane regulator and hose. Right now I'm charging the battery. Also, it came with a battery charger. So far it's what we wanted and need since we live full time in our Fifth Wheel Trailer.

This is my first generator and it is exceeding my expectations. Broke in with propane and got a natural gas conversion kit. It is running beautifully. Transfer switches on order and am looking forward to tying it in to the whole house. Please note, it is not the quietest...seeing about 80 - 90 dB based on how far you are from it. Planning on setting it up as needed on the back corner. Expect complaints from the neighbors if power is out for long....

Had to wait for this generator due to lack of supply and high demand. Set up was amazingly easy, even for an oldster like myself. Instruction book is easy to understand, clearly written and well illustrated. Started easily and immediately. Remote start pairing instructions were clear and simple. Would buy this generator again.

I bought this in late July. It came on a wood pallet. Delivery was smooth through a trucking company to my residential home. It was delivered by a truck with a lift gate on the back of the truck on 8.6.2020. It was wheeled up by pallet jack into the garage. I just recently put on the tires and assembled it, followed the instructions with a friend here, battery, oil, etc. to give its first test run on Propane gas, only. On 8.8.20, we fired up without a problem. I ran it for about 40 minutes. I turned it on and off a few times at the end of the run and tried all 3 different start types (button, key fob remote, and the choke), which all worked. So far, so good after 1 week of ownership. So Far So Good. The volume isn't that bad once you get inside the house. You want some distance between the generator when running and the structure or vehicle you would be inside nearby. Time will tell if there are any issues when it is used again.

We had 2 power distruptions this summer and I expect more to come. Majority ash trees are dead in the state aand WE Energies is not able to cut them all down. I only tried generator and it started right away. Right now electrician is setting all lines to connect to main panel if necessary. After he is done we will try it again to see how much power it can actually give. I expect conditioner, furnace, well, microwave, refrigirator and lights in one room. This product was recommended by electrician.

Extremely surprised by the quality of product and ease of set up. I was fortunate enough to survive the delivery process without any damage. The box it came in looked factory new. The user manual and quick start instructions were on the spot. I was up and running within an hour, could have been quicker but I had to explore the unit as I was going. Hooked up the propane and hit the remote fob and BAM this baby came to life and purred like a kitten compared to my other lesser unit. Wife even commented "Wow that is much quieter than your other generator". The electrician installs the interlock this weekend. Can not wait to put a full load on it. So....So far I'm very pleased I made this choice. The oil funnel and tools were smart and welcomed additions. There are very few times I feel as I made the correct choice after receiving a product. This is one of those exceptions. Thank you

Very easy to use. I like the layout of it, and the remote control start and stop features are wonderful! I like the dual fuel because during the hurricane, gasoline and almost non existent to find, and I have a lot of extra propane tanks that I can use instead.

Perfect. Price plus features 5 stars. Even the noise level is good. I was expecting it louder. Shipping was 2 days early and they called 3 times to arrange delivery. They sent an appointment reminder and text me 20 minutes before delivery. 5 stars on delivery.

This will be a lengthy review and I am in now way being compensated or have any affiliation with Westinghouse. Start with delivery and unboxing: they delivered as promised using XPO, who I had never heard of prior. They were very personable and took good care of the generator prior to and during delivery. They placed it exactly where I wanted in my garage. A+ on delivery. Next assembly and set up: I followed the manual exactly. If you read carefully and FOLLOW THE DIRECTIONS” you will see the entire quart of included SAE 10-30 oil needs to be added to the generator and they even include a funnel which I did think “what a nice touch”. Everything went smoothly and there were a couple things I noticed. 1. There is a cut off valve on the fuel line for the gas. I would recommend never getting a generator without one because when you are done using your generator you should cut off the fuel and then let it run until it uses all the fuel in the carb so it does not crystallize prior to you using it again. 2. It was so easy to switch between gas and propane, also well explained in the manual. 3. Battery was already charged but they included a battery charger with this model that plugs into a normal 110 outlet and then plugs into the faceplate on the generator to top off the battery. In the owners manuals it states not to leave it plugged into this charger as it is not a trickle charger and may overcharge the battery if it is left charging more than 8 hours. ANOTHER GREAT UNEXPECTED ADDITION. 4 The pairing of the key fob for the auto start was a little weird but, again, if you follow the directions exactly even though it seems weird it worked the first time. 5. It included the wheel and handle kit unlike a lot of other generators I previously priced and researched. Nice size and sturdy wheels as well. Starting: 1. I used propane and I used the auto start. The first time it did not start on the first or second attempt but fired right up on the third and I think that is normal because the fuel had to make it to the motor. 2. Although it did not start on the first crank it had an auto feature that it automatically tries 3 cranks before failing and turning the start/stop indicator to red indicating a start failure. I only pushed the button once. Great feature!!! 3. I love the counter that shows usage to help you determine when to service. Things it came with I was unaware of: 1 a small tool kit 2. Quart of 4 cycle motor oil 3. A fully charged battery 4. A 6.6 gallon main fuel tank for gas which should give you around 12-14 hours of run time. The only negative thing and I hate to mention it because I feel like I am wanting to eat my cake and have it as well. The generator is noisy! It is a 12,500 watt generator and is going to be loud, but be prepared to use some longer cabling and extension cords to get it away from you. We are using this generator to power our home during hurricane and cold weather power losses here in TX. VERY HAPPY WITH THE PIRCHASE!!! It is definitely big enough to run the whole home heater, all three refrigerators, and one freezer as well as all lights and entertainment as well. Advice: if you are using it to power your home speak to your electrician before buying a interlock kit as different breaker boxes use different kits. Great job Westinghouse

Ordered online and got it delivered yesterday. I assembled the wheels and front stands, filled with the provided oil and started it on Propane. Left it work with no loads for 30 minutes, then put some gas in the tank and switch the fuel source on gas. Engine works stable. The design is great, well painted, love the blue color. Affordable price for all the features and electric power. One think that I don't like - it's very loud, even deafening. I got it as a power backup at home, but have no idea where to hide it and run it in case of a need. My neighbors will hate me in a radius of 300 yards around me. I think the manufacturer should really invest in some sort of a muffler. Other than that, the electric start, remote start and all type electric outlets make it a great tool. On a side note, when running on a propane - I like it much better, it's less louder, not an exhaust smell, clean air. Bottom line - I will keep it, will use it and will recommend it to anyone looking for a generator backup at home, or performing contractors work, where no power source is available