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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 191-200 of 29,135 reviews
Jul 16, 2025
Rasckel
5 out of 5 stars review

Nice set up

I bought this a while back and it has been great. Easy to operate and starts and runs great, No issues i would buy it again. i0f you need a good one this is it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 1, 2025
Stevie Wayne
2 out of 5 stars review

Pull cord difficult and slow to start with propane

I bought this excited about both propane and gas start. Disappointed in both options. Pull cord difficult to pull. The propane option was slow to start.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for your review and for taking the time to let us know. We're deeply sorry to hear about your experience with your unit so far. Please know that we are dedicated to ensuring that your unit operates to your satisfaction. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you. Thanks, Sydney, Westinghouse

Mar 18, 2026
18000 watt tri fuel
4 out of 5 stars review

WGEN 14,500 TFc

I bought about a month ago. Only run to charge the battery. Run well, should have researched better. Not enough watts on propane for what I really wanted. The sizing is misleading.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 18, 2025
s.allen
5 out of 5 stars review

Just in time for winter storm

70 degrees today and looking at snow and ice in 2 days. Followed start up instructions and everything is as it should be. I hope I won't need this but the little lady and myself will sleep better knowing we will not be without electricity. Thank you so much!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 15, 2025
Wrangler 27
5 out of 5 stars review

Reasonable price, great quality and features!

After doing a lot of research and comparing this with other name brand manufacturers, I landed on this. Reasonably priced, better power for the money, more features (love the remote start and auto choke) and seems really quality built! Tested only with LP gas so far as I will wait on gas fuel until it's needed during an outage. Keep carb clean, etc. As soon as it drew the LP, it fired right up. Ran it for 90 min so far on the break in. Turned it off several times to check re-starting and remote start. Fires right back up and tested the remote from 100ft away and with many walls in between...no problem! It's not quite but that's to be expected. So far I have only run (2) 300 watt work lights and (2) 1,250 watt heaters to start introducing a load for break in. Ran that 3,100 watts perfectly as one would expect. Will change oil after 5 hour break in to a synthetic 5W 30 and then give it a full load to test. Side note: if you are wanting to start with a synthetic 5W 30, it does state to first use the provided 10W 30 for break in purposes. So far, very happy with the generator and quality. Neighbor now buying the same unit.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 22, 2025
MacMike60
5 out of 5 stars review

Great generator

I bought this to use as a back up power source for my 5th Wheel camper. It is powerful enough to run the whole camper in the event of a power outage or when boondockiing. Easy assembly and detailed instructions. The remote start key fob was easy to pair and Set up. Very nice generator with good feature's Easy to move around and the dual fuel option is a plus.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 3, 2025
JC11
5 out of 5 stars review

Easy Setup and User Friendly

I bought this when my wife was pregnant as a precaution for the coming winter. We haven't needed it for emergency use yet but better safe than sorry. The setup out of the box was super easy and the operation panel is easy, even for a generator rookie like myself. Would recommend!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 21, 2025
dianamarie919
5 out of 5 stars review

WGen9500DF works exactly as expected

After receiving my generator...it was easy to set up and start up to make sure everything worked as expected. I'm very pleased with my purchase and really hope I never need to use it HOWEVER, I feel very safe and comfortable knowing I have it when and IF I need it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 19, 2025
CLo1
5 out of 5 stars review

Great Generator

Before making a substantial purchase, I conducted extensive research and shopping on various generators to find the most suitable option for my family. I needed a reliable generator that could power an RV or a part of my house during power outages. The WGen9500Tfc was my top choice.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 3, 2025
Jimmy Carl Black
5 out of 5 stars review

Much more for a little more

My son in law bought a small generator during a power outage and had to run the refrigerator and window air conditioner in shifts. For a little more I equipped my home with the Westinghouse 9500 and am able to power most everything during a power outage. The remote start, alternate fuel source and multiple outlets make using it family friendly usage for all.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020