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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 1,461-1,470 of 29,135 reviews
Nov 17, 2024
Hans L
5 out of 5 stars review

Looks like advertised, sturdy build

Bought after storm Helene struck this area and I was out of power for 5 days. If this device is as good as the way it was packed for shipping I will be OK. Easy to put together, wheels and 2 stands. One person with a little muscle can handle that. This generator looks like it can handle a situation like that. Wish I had been proactive instead of reactive.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 19, 2024
JamGrego
5 out of 5 stars review

WGen9500DF Generator

After spending a week in the heat of July in Houston after Hurricane Beryl, I am so glad we have this generator now. We have tested it to make sure it is working (please make sure your battery is charged on it before attempting remote start, we learned this lesson and thought it was broken) and it is enough to power our fridge, fish tank items, lights, fans, TV and a couple of window AC units.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 13, 2024
dt0924
5 out of 5 stars review

Westinghouse 12,500 Life Saving

I bought this generator doing hurricane beryl and this generator performed beyond expectations, I have an interlock kit installed at my home and this generator keep the basic necessities going I am extremely great and thankful for this product keep up the good work.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 22, 2024
valb
5 out of 5 stars review

Great Purchase

I bought this a month ago. Fired it up today for the initial break in. The generator fired right up with the electric start button and I used the remote to turn it off after the 5hr period. Everything seems to be running smooth. Have not had a need to use it yet but feel prepared for any power loss with it in the garage ready to go.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 9, 2024
EJO3
5 out of 5 stars review

Well designed with all the features.

Used my new Generator for the first time last weekend after a major thunderstorm left us without power. Powered the refrigerator, and the necessary lights for us until the Electric company restored the power. This is the reason I purchased the unit. Well Done!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 20, 2024
All_knight
4 out of 5 stars review

Nice and clean looking interface

Bought three months ago and had to use it once. Works fantastic and love the multiple fuel options. Only issue I did have was some corrosion build up was on the negative terminal on the batter. Simple fix was just brushing it off and it looked like new. Also my favorite color is blue so that's a plus for me.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 29, 2024
Johnson65
5 out of 5 stars review

Great Features

This generator has great features. multiple fuel supplies, battery start, remote start, built-in handle, complete accessory package with everything you need to install wheels and supports, oil & funnel. I can't wait to fire it up. Also important is this generates 60HZ which is what every appliance in your home uses in America. All I need is a transfer switch and a few breakers.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 9, 2024
MT Dave
5 out of 5 stars review

Justified top rating !

Though haven't put this generator to the full test yet, so far am impressed and pleased with everything about it. Out of the box seems very well constructed with easy final assembly/prep/startup and all the features that I was looking for - plus some. See no reason this generator won't fully meet my needs for years to come.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 16, 2024
Andyman
3 out of 5 stars review

Power Fluctuates

worked great first time around. had two days of local power outage. The UPS's had a fit. all within specs +/-3 hz. They were bouncing all around. Had to unplug them. Even bought new, PFC/AVR, it didnt like the incoming power. I will be calling support. Watch out for your high amp current draw on start up, AC unit, this impacts other circuits that have sensitive electronics on them. Old UPS's may not like the input and 'think' they are on battery.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for your feedback! We're sorry to hear about the issues you are encountering with your unit. Our customer support team will be happy to assist you in troubleshooting and addressing your concerns. Please don't hesitate to reach out and we will work to get everything resolved for you! Thanks, Sydney, Westinghouse

Oct 19, 2024
Mark V
5 out of 5 stars review

Very Flexible, Great Features

i recently purchased the WGen9500 to plug into my house. Although i wasn't sure it could handle it, i was pleasantly surprised i found i can run all my house circuits, with the exception of the GeoThermal system (which i didn't expect it too). I even ran my microwave. it setup easily and starts right up. Very nice system so far!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020