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Customer reviews for JBL Tune BlueTooth Wireless On-Ear Headphones for
JBL Tune BlueTooth Wireless On-Ear Headphones
4.3 out of 5 stars
stars
746 ratings601 reviews
  1. 5 stars71% (530)
  2. 4 stars11% (85)
  3. 3 stars5% (41)
  4. 2 stars5% (38)
  5. 1 star7% (52)

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Showing 271-280 of 601 reviews
Jul 18, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Flimsy.Breaks with almost no force while adjusting

Sound is fine. Easy hookup. FLIMSY design. This is the second pair I bought for my son. First ones broke, I thought it was a one-off. Second pair broke in exactly the same place less than 6 weeks after delivery.

Helpful?42DM9XQ1L6YT13602018733
reply from JBL Support

Thank you for sharing your feedback on our JBL Tune On-Ear Headphones. We invite you to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact

Jun 16, 2026
Reviewer name: Pooh1
5 out of 5 stars
5 out of 5 stars review

Features

They’re pretty comfortable, good quality fr, when answer calls I’m not having to worry about sounding like a robot. For the price and quality, I recommend.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Aug 21, 2026
Reviewer name: RJIvy
2 out of 5 stars
2 out of 5 stars review

Didn't last long at all

I got this for Christmas and only used a few times and now they don't work , they wont charge either., glad I didn't waste my money on them.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
reply from Customer Support

We're sorry to hear about that. Please try the following steps. Initiate a power cycle by pressing and holding the power button for 30 seconds while it is unplugged from a power source. Use a different charging cable/power adapter. Also, while it's uncommon, try a different wall outlet to be certain the issue is not with the outlet. Lastly, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. Feel free to contact our customer support for further assistance. https://support.jbl.com/

May 22, 2026
Reviewer name: name4729472825
4 out of 5 stars
4 out of 5 stars review

Decent but small

Headphones have good quality audio and a decent battery life, the earphones specifically are kind of small though and will hurt your ears if you dont figure out a perfect place on your ears.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Feb 17, 2026
Reviewer name: Bumass headphones
1 out of 5 stars
1 out of 5 stars review

Bad product

I didn’t have them for a month fell off the bed not a bad fall now all of a sudden when they don’t connect and when they do they turn off and who thought it was smart to put the connection button and power button as the same

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
reply from Customer Support

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact

Mar 13, 2026
Reviewer name: Nirmalendu Mukherjee
4 out of 5 stars
4 out of 5 stars review

Awesome product barring comfort

I have been using this device for a couple of days now. The app connectivity is very good. Charging time is less. Sound quality is great. Only concern is that the ear lobes start paining after an hour of use.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Apr 16, 2026
Reviewer name: Phyl95
5 out of 5 stars
5 out of 5 stars review

Great features.

I bought my headphones to wear on the airplane ride to Hawaii. I listened to my podcasts and music. They were comfortable and sounded great. I liked that i could adjust the volume with my phone.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Dec 18, 2025
Reviewer name: Oneazzy
1 out of 5 stars
1 out of 5 stars review

Pretty bad experience

I bought these headphones a while ago. I'm a mechanic and I wear them around the shop and to help block sound a little bit. But to be honest, I'm really really really disappointed in these headphones. I do understand these are more affordable and budget-friendly headphones and JBL makes good products. But honestly these have been some of the worst headphones I've ever had. They barely have the ability to stay on your head. I cannot wear these and take a sip of a bottle of water without them Just sliding right off whether I'm looking down or any other simple movement. These headphones don't seem to have the ability to actually stay on my head. It has become very frustrating to try to use these. I still continue to use them on a daily basis. But if you have the money buy something a little better than these, I apologize. JBL but these headphones are not good. Besides that, love your products

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Jan 3, 2026
Reviewer name: Happy Bela
5 out of 5 stars
5 out of 5 stars review

Great Sound, Comfort, and Value for Kids

I purchased the JBL Tune 520BT headphones as a Christmas gift for my 10-year-old granddaughter, and she absolutely loves them! They were reasonably priced, stylish, and a big hit right out of the box. She finds them very comfortable to wear, and the battery life has been impressive so far. They’re perfect for her age—fun, practical, and well made. A great gift choice that I’d happily recommend!

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Dec 8, 2025
Reviewer name: Woodnknoll
4 out of 5 stars
4 out of 5 stars review

Good performance and value.

Very good sound quality and amazing battery life. It could be a little more comfortable for long term listening. The leatherette ear cushions are comfy for short periods but they get hot and sticky for long term. Also the pad on top for the top of my head could be stiffer. For short listening periods it's fine but the long periods it starts to irritate the crown of my head. Overall it's a good value and good sound and probably fine for some, or anyone that does not listen for hours at a time.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733