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Customer reviews for JBL Tune BlueTooth Wireless On-Ear Headphones for
JBL Tune BlueTooth Wireless On-Ear Headphones
4.4 out of 5 stars
stars659 ratings519 reviews
  1. 5 stars71% (466)
  2. 4 stars12% (78)
  3. 3 stars6% (38)
  4. 2 stars5% (34)
  5. 1 star7% (43)

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Showing 201-210 of 519 reviews
Jan 1, 2026
twall
1 out of 5 stars review

Sound quality was okay; fit was terrible

I returned them after three hours of ownership. These are way too small for an adult man’s head. I had to extended the earmuff arms to their max length, which made them feel flimsy and allowed them to slide around on my head. The earmuffs themselves are so small, they barely cupped over my ears. I’m not some ogre of a human. I feel like I have an average sized head. Sound was decent; fit was terrible.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
reply from Customer Support

Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.

Dec 8, 2025
Annalisa
4 out of 5 stars review

Great audio quality. fit is iffy.

It has great audio quality and is easy to pair with my phone, TV, and laptop. The fit starts out comfortable, however after a few hours you start to feel some pressure. The ear foam pieces feel cheap and feel like they could tear easily. The side adjustments are "OK." I'm glad I picked these up on a big sale. The retail price isn't one I'd pay for this set.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Mar 8, 2024
JB Books
5 out of 5 stars review

Awesome headphone...and the price is too

Just received my JBL Tune 520BT Headphones today. They were very easy to set up so I could watch tv with the headphones. I have used headphones for many years now and these, I think have the best sound I have heard. The only downside to these is I prefer a sliding volumn control ( revolving thumb wheel) compared to the push buttons up and down in incriments, I can live with that. I most definately would order these again and highly recomend them. The price was amazing too.

Helpful?42DM9XQ1L6YT13602018733
Dec 21, 2025
Lena3197
5 out of 5 stars review

Saved my life

Excellent bass, superb battery, life savers. I was wearing a pair of these when i was ran over by a speeding motorcycle during heavy rain. My head ricocheted on the asphalt and was fortunately cushioned by these earphones. These barely got scratched, fell under pouring rain and still function perfectly to this day, in fact, they kept playing music all throughout the accident. Speaks volumes about the durability and quality of the manufacturing. Had to drop by to leave a thanks to JBL! Hahahah

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Jan 1, 2026
Szidko
5 out of 5 stars review

I love it!

I bought this in December when on sale, and I love it, worth every penny! Shipping was fast. I have a few JBL products that I have them for years ( JBL Go 2, in-ear headphone, and my Prius has JBL speakers too!), they are quality products, love the clear sound, I love the bass, it's perfect for me! So this headphones are new addition, it's wireless and the battery lasts long. I only charged once since I got it, and use it every day for a while. I hope it will last long along with my other JBL products! I take good care of them, so with proper care they will last for a long time. Thank you JBL!

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Dec 11, 2025
ShopRite Jake
5 out of 5 stars review

Great headphones

Happy I bought them I wear them for work so I have them on for hours and they are very comfortable and I don’t have to worry about them during if I forget to charge them because the battery last so long. I would definitely recommend them to others and I have

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
May 28, 2025
none
1 out of 5 stars review

Verified Purchase

none

paid for it and found out out of stock , unnecessary hostel and waste of time

Helpful?42DM9XQ1L6YT13602018733
Jul 10, 2024
Nonk
2 out of 5 stars review

Verified Purchase

Crap

Worked a couple days then quit working

Helpful?42DM9XQ1L6YT13602018733
reply from JBL Support

Thanks for bringing this to our attention. If your JBL Tune 520BT is not turning On, please do a forced power cycle by holding the power button for 30 seconds. While doing this, please make sure that the unit is unplugged from a power source. If your JBL Tune 520BT is not pairing to your source device, please make sure that the headphone is not connected to any source device. To put it in pairing mode, hold the power button for 2 seconds. On your Bluetooth settings, tap on "JBL Tune 520BT" to connect. If you need more help, please contact our customer support.

Mar 29, 2024
Angie
5 out of 5 stars review

Verified Purchase

Great Buy!

Love them! Great sound quality for the price.

Helpful?42DM9XQ1L6YT13602018733
Jul 1, 2024
Sams Club Member
1 out of 5 stars review

Verified Purchase

Save money

Quality isn’t great. Will try JBL Tune 770

Helpful?42DM9XQ1L6YT13602018733
reply from JBL Support

Thanks for your feedback. We're always here to help with your JBL Tune 520BT. If you need further assistance with your headphones, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)