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Sams Club
Sams Club
Customer reviews for Square Terminal for
Square Terminal
4.4 out of 5 stars
stars54 ratings23 reviews
  1. 5 stars78% (42)
  2. 4 stars9% (5)
  3. 3 stars0% (0)
  4. 2 stars2% (1)
  5. 1 star11% (6)
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Showing 1-10 of 23 reviews
Mar 3, 2023
George Waller
5 out of 5 stars review

Verified Purchase

Great For Non-Profits

We got this device for our non-profit organization to use during fundraisers. It’s perfect for the job. Works great.

Helpful?2D1P3LAUB1AD13602018345
reply from Square

Thank you, George! We're glad to hear the Square Terminal has been a great fit for your non-profit's fundraising efforts. It’s fantastic to know it’s making a positive impact.

Sep 15, 2019
Dbyers6
5 out of 5 stars review

Verified Purchase

Worth the money!

Love this unit! It’s worth the money! Simple to set up and use.

Helpful?2D1P3LAUB1AD13602018345
Apr 14, 2022
Edenberry Creations
5 out of 5 stars review

Great Terminal

I've had other card terminals and this is, by far, the best. The setup was easy and I was ready to go in less than an hour. The pictures of the products on the screen help eliminate mistakes during checkout and the receipt printing options make it look very professional. No need to try other card processors. Use Square!

Helpful?2D1P3LAUB1AD13602018345
reply from Supplier Response

Thank you for your review! We're happy to hear you love your Terminal.

May 26, 2019
jillian
5 out of 5 stars review

Verified Purchase

Awesome device!

Bought this a few weeks ago, and boy, what a great deal. It definitely saves me $$$. Easy to use, great printer for receipts.

Helpful?2D1P3LAUB1AD13602018345
Aug 23, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great!

Just what our small business needed. Fast and convenient. It beats having to use my iPad for charges. Love it.

Helpful?2D1P3LAUB1AD13602018345
Aug 14, 2019
AmyS
4 out of 5 stars review

Verified Purchase

Easy to use

This has been an excellent device in my shop and on the go. My only criticism is that every time I power it on, the software updates. Otherwise, I’m quite pleased with the ease of use, inventory tracking, and tax options.

Helpful?2D1P3LAUB1AD13602018345
Nov 3, 2021
Mike A
4 out of 5 stars review

Verified Purchase

a few glitches, but not bad.

We had a few glitches with connectivity when we were super busy, but was able to work past it.

Helpful?2D1P3LAUB1AD13602018345
Mar 4, 2024
Gary
2 out of 5 stars review

Verified Purchase

Bad experience with good item

This is the first time bad experience with Sam’s club purchase. I bought square terminal from Sam’s club in mid February in$299 even it was cheaper at Amazon ($281) because it was advertised to give first $1000 transactions free from square if you buy terminal from Sam’s club. Then called to square about that but they were unaware and unable to give and then went to Sam’s club and talked to manager but he diverted me to call customer service and then called to customer service but representative was from Central America and unaware and not willing to work with me so finally I gave up.

Helpful?2D1P3LAUB1AD13602018345
reply from Square

Thank you for bringing this to our attention. We’re sorry to hear about the difficulties you encountered with your Square Terminal purchase and the promotional offer. While we strive to provide accurate information, it seems there was a breakdown in communication. We’d like to help resolve this issue for you. Please reach out to our customer support team at squ.re/contactsqsupport, or through social support on Twitter, Facebook, or Instagram with your purchase details, and we will work to ensure that you receive the promotion you were promised or find another way to make this right.

Dec 25, 2022
Hp
1 out of 5 stars review

Verified Purchase

Make sure you have internet connection

Make sure you have internet connection. If not you can have declined cards accepted and lose money. I learned the hard way.

Helpful?2D1P3LAUB1AD13602018345
reply from Square

Thank you for your review! All Square devices require an internet connection at all times to function properly. If your internet connection becomes interrupted or temporarily unavailable, you can enable Offline Mode to accept payments and upload them later once you have a Wi-Fi connection again. Learn more about offline mode here: https://squ.re/3bvPlvD.

Oct 7, 2024
UPSET WITH SQUARE
1 out of 5 stars review

Do not purchase as the promotion is not upheld

his is the first time bad experience with Sam’s club purchase. I bought square terminal from Sam’s club in September for $299. because it was advertised to give first $3000 transactions free from square if you buy terminal from Sam’s club. Then called to square about that but they were unaware and unable to give and then went to Sam’s club and talked to manager but he diverted me to call customer service and then called to customer service but representative was unaware and not willing to work with me.

Helpful?2D1P3LAUB1AD13602018345
reply from Square

Thank you for sharing your experience. We're sorry to hear about the confusion regarding the promotion for free processing. To further investigate, we recommend contacting Square Support through social media with details of the promotion. Our Social Support team is available here:Instagram: https://bit.ly/2AkVAzrTwitter: https://bit.ly/3QaxImCFacebook: https://bit.ly/31oblB8If you don't have social media, please reach out to our Support team again and provide this URL: squ.re/samsclub. You can reach our phone support team at squ.re/contactsqsupport.We appreciate your patience as we work to resolve this issue.