The cupcakes and desserts at Sam's Club are always fresh and delicious. However this time the packaging was defective so my cupcakes fell out into the shopping cart. It was very upsetting . They did allow me to replace them & acknowledge that the boxes were defective.

Can't beat the quality of these cupcakes !! From how moist they are to the frosting perfection - yes even just the “plain” white or chocolate ones! Eyes light up when they see these brought out !

I got this cupcake tray for my son's graduation party, and it was a huge hit! The cupcakes were fresh and delicious, and the variety ensured there was something for everyone. I highly recommend this cupcake tray and will definitely buy it again for future events."

These are my favorite cupcakes in town, even better than Publix! The cake is light and fluffy and the icing is a great creamy quality that’s not too sweet. I also like that they almost always have plain white iced ones on hand, so you don’t have worry about artificial coloring. And at 30 cupcakes for $15 you can’t beat that price!

The cupcakes are wonderful, however, the container is horrible, as it comes open, is very slick, and 1/2 the cupcakes went spilling over the counter onto the floor.

The cupcakes are very good and not dry. The reason is gave only 3 stars is for the awful container they sell them in. The lid continuously pops off and the bottom is so flimsy that the 2 separate holders for each dozen want to slide out in different directions. They almost went everywhere a couple of times bc you have to hold them very carefully. They need a sturdier bottom, please!

Way too much frosting, yes I said that. I have not purchased these in a really long time and probably will not again. They were extremely hard to get out of the container because there is do much frosting that you cannot grab the cupcake without making a mess.

We usually buy half sheet cakes at Sam’s, but the birthday boy wanted cupcakes, so we appeased him for his day. Sadly, that was a HUGE mistake we will never make again. The cake and icing was soft, moist, and delicious, just as their cakes are. BUT… there were what can best be described as ‘jaw-breaker’ hard little 1/8th to 1/4 inch white ball sprinkles hidden in the white icing that could break a tooth! After not just one of us, but ALL, complained about them, I went searching the remaining cupcakes for the culprits and removed them. I took a regular claw hammer and tapped them moderately without as much as a crack to them. Finally, I took an 8 pound sledgehammer to them and was able to tap on them 5 times lightly without cracking; it took a good ‘swing’ of the sledge to crack them. Something so hard should NOT be hidden inside something that is meant to be soft and fluffy!! I seriously thought I cracked a molar. I am not one to make outlandish reviews at all - this is a serious safety issue! I went to the Club where I purchased them, knowing that they put the icing on at the store. It appeared the bakery crew were having a meeting, of-sorts…they were huddled together at the entrance to the baking department. One man with 5 or 6 women, the man had a medium build, facial hair and was wearing blue; it appeared he was leading their discussion. I apologized for interrupting their meeting, citing a potential health risk in one of their products. I described the issue to the group in FULL detail, including the hammer tests. One of the women didn’t understand what topping I was describing and responded ‘oh the gumballs’, to which the man replied ‘no, he means the small white balls in the large container’. He thanked me for bringing it to his attention, yet did not stop immediately and walk the 12 or so feet from where he was standing to check the container to make sure there wasn’t an issue with the whole container or at least to show some level of concern to protect others from serious injury…let alone our feelings. I was calm yet spoke emphasizing worried concern for the safety of other members who might be harmed by this esthetic topping. To be completely honest, they are barely noticeable by eye…they blend completely in white icing, and have no flavor at all…not sweet, just nothing. I will honestly say this is not the first time I have had anything but praise for our Sam’s Club, it was the second in MANY wonderful years of shopping there; the first was about overcooked rotisserie chickens…not a safety concern at-all. However, I found this was poorly handled by the staff and possibly team leader, especially for the potential health and safety risk the issue poses to other unsuspecting club members. When you bite into a cupcake, there shouldn’t be anything hard like a rock in it - PERIOD! I was embarrassed for our Sam’s Club that day.

I will NEVER buy these cupcakes again! They were VERY dry! I bought them for a church function. I was SO embarrassed to serve them. The frosting was the only part that was edible. If I could have returned them for a refund I would have. I totally wasted my money.

Packaging is unacceptable. I was holding the flimsy plastic box, with 30 cupcakes, and the box collapsed. I lost all but 6 cupcakes. I was warned that the boxes were flimsy and to hold it underneath with 2 hands. Which I did. Never again! I'll go to Raleys or Savemart for celebration cupcakes.