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Customer reviews for Panasonic KX-TGF853S2 DECT 6.0 Expandable Corded/Cordless Phone System for
Panasonic KX-TGF853S2 DECT 6.0 Expandable Corded/Cordless Phone System
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4.4 out of 5 stars
stars
93 ratings27 reviews
  1. 5 stars73% (68)
  2. 4 stars12% (11)
  3. 3 stars5% (5)
  4. 2 stars4% (4)
  5. 1 star5% (5)

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Showing 21-27 of 27 reviews
Jul 6, 2025
Reviewer name: angelsonhigh
5 out of 5 stars
5 out of 5 stars review

Great phone

I love everything this phone can do. It was fairly easy to set up. I am not sure about the voice mail that it is capable of if you get a VM from your phone company. I like that you can name each handset that way I know which room it goes in. Very easy to set up the answering machine . My only con so far is I wish the handsets blinked or something when a message has be left. As it is now when I return home I have to go to the office to hear the beeps.

Helpful?2CDZVP0RG5Y413601968169
reply from Panasonic Team

Hello there! Thank you for the wonderful 5-star review! We’re so glad to hear you’re loving the phone system and its features! Naming each handset is definitely a handy way to stay organized, and we’re happy setup was smooth for you. We appreciate your note about message alerts on the handsets, that’s great feedback and something we’ll keep in mind as we continue to improve. Wishing you many more clear calls and convenient moments ahead! - F

Jun 23, 2022
Reviewer name: kit
2 out of 5 stars
2 out of 5 stars review

TWO SETS IN 4 YRS

WELL MY SECOND SET JUST QUIT WORKING JUST LIKE MY FIRST AFTER 2 YRS! FIRST I COULD NOT USE THE BASE WHERE I WOULD GET MSGS AND USE THE CORDED PHONE ON MY DESK. THE 2D HANDSET QUIT QUIT WORKING AND ANOTHER NEVER WORKED. IM TOTALLY DISGUSTED BECAUSE THIS IS THE SAME EXPERIENCE I HAD WITH THE FIRST SET. I LIKED IT SO MUCH (WHEN IT WORKED) THAT I TOOK A CHANCE ON A SECOND SET. I WILL NEVER BUY PANASONIC PHONE AGAIN.....

Review from walmart.com
Helpful?2CDZVP0RG5Y413601968169
reply from Panasonic Team

Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M

May 27, 2021
Reviewer name: Anne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love Panasonic

I love these phones. It even tells me when it's an unknown caller! Great!

Helpful?2CDZVP0RG5Y413601968169
reply from Supplier Response

Thank you for taking the time to share your thoughts and feedback with us!

Apr 10, 2025
Reviewer name: Arshall kuriger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love phones

I wish I had ordered an extra 2 handheld phones. Also batteries for main phone. I give 5 stars

Review from Panasonic
Helpful?2CDZVP0RG5Y413601968169
reply from Team Panasonic

Hi there! We’re thrilled to receive your 5-star feedback! Please note that you can add additional handsets to the phone system in order to expand it. You can place batteries into the main phone. Please make sure they are AAA Ni-MH rechargeable batteries. We hope this information will be useful!

Jan 14, 2026
Reviewer name: RM
1 out of 5 stars
1 out of 5 stars review

Where are the batteries?

Doesn't it come with batteries?

Helpful?2CDZVP0RG5Y413601968169
reply from Panasonic Team

Hi there! Thank you for your feedback. We’re sorry to hear about your disappointment regarding the batteries. The phone should indeed include batteries. We recommend reaching out to our official Panasonic Chat support team at your earliest convenience for further assistance. - F

Jun 2, 2021
Reviewer name: ubthefirst
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Panasonic telephone

So far, so good.

Helpful?2CDZVP0RG5Y413601968169
reply from Panasonic Team

Thank you for taking the time to share your thoughts and feedback with us!

Sep 3, 2024
Reviewer name: G L
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Do not recommend

Did not realize the base was corded and not portable. Would not have purchased had I realized this.

Helpful?2CDZVP0RG5Y413601968169
reply from Panasonic Team

Hello! Thank you for taking the time to share your thoughts and feedback with us. We are sorry to read about this negative experience. -C