Good Morning. We appreciate your feedback and know how important it is to have a wipe that is moist enough to wipe away any mess We'd like to obtain more information so, if you still have the package, please contact us at 888-301-0332 as we’d like to get more product details and offer help.

Good Morning Julian. First, we would like to apologize for your recent experience. What you are describing is not in line with our expectations for this product. Since these types of concerns are not typical of our wipes, if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection. Again, our sincere apologies.