Good Afternoon Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Good Afternoon Jaz! Thank you for your feedback. While the new refreshing scent was tried and tested by Members to be preferred, we do have a Fragrance-Free option available. If you have any other questions or feedback, please do not hesitate to call us at 888-301-0332.

Good Morning Julian. First, we would like to apologize for your recent experience. What you are describing is not in line with our expectations for this product. Since these types of concerns are not typical of our wipes, if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection. Again, our sincere apologies.

Good Morning. We appreciate your feedback and know how important it is to have a wipe that is moist enough to wipe away any mess We'd like to obtain more information so, if you still have the package, please contact us at 888-301-0332 as we’d like to get more product details and offer help.

Good Morning Ashley, . Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help