Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your new ZINUS Night Therapy 8" Medium Memory Foam Mattress. It’s wonderful to know that our products and service have met your expectations.We strive to provide high-quality products and exceptional customer service, so your feedback truly means a lot to us. If you’re happy with your experience, we’d be delighted if you could share it with your family and friends. Referrals from valued customers like you are the greatest compliment we can receive!If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.zinus.com.

Hello Emily, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you with a replacement. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. If you prefer a refund, please reach out to Sam's Club Customer Support, Thank you.