Customer reviews for Samsung Top Control Dishwasher w/ Stormwash+ forMember photos









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Stay Away From Sam's White-Glove Delivery
First off, the dishwasher works very well. My 1-star rating is entirely due to the delivery experience. I purchased the Samsung dishwasher from Sam's because it came with white-glove installation service. The service has been nothing but a disaster! I purchased this in February and had it installed on March 5th. The team from RXO seemed less than competent, but nevertheless completed the install. A month later, the dishwasher started flopping all over the place as the screws that secure it fell out. The gap between the top of the dishwasher and the countertop was about an inch, which made the dishwasher less than secure. On May 13th, I contacted RXO to have their team come look at it. The team that came out determined that the previous RXO team had stripped the screw that adjusted the legs and that they would not be able to install the dishwasher correctly. The RXO manager I spoke with on the phone said I needed to contact Sam's for a replacement and that they would install the new dishwasher when it arrived. We were leaving for vacation the following week, so I decided to wait until we returned. Upon my return (June 12th), I contacted Sam's to get a replacement. Sam's completely refused to replace the dishwasher. Their Samsung experts said I should contact Samsung and that Samsung would repair it under warranty. I contacted Samsung warranty, and they refused to cover the repair because it was not a manufacturer's defect and required me to pay for it. Next, I contacted RXO (who had damaged the dishwasher), and they also refused to cover the repair. They told me I needed to work with Sam's and Samsung to get it repaired. So, now I have a damaged dishwasher that is incorrectly installed. Thankfully, I don't have any little kids, because it is totally unsafe. If you open the racks, the whole unit tips forward.
Hello Eric,<br /><br />It’s good to hear it’s been cleaning well, but that install experience sounds really frustrating to deal with. We can understand how upsetting that must feel.<br /><br />For concerns related to delivery and installation service tied to your purchase, Sam’s Club is best positioned to review what happened and work with their delivery and installation partner to get this properly resolved. You may contact Sam’s Club at 1‑888‑746‑7726 for further assistance.<br /><br />For additional clarity on coverage, this guide outlines what’s included under the Samsung appliance warranty.<br />https://www.samsung.com/us/home-appliances/warranty/<br /><br />If you ever need to reach out to Samsung, please include this reference number (1152645074). This will help our team quickly pull up your details.<br /><br />Samsung truly values your business.<br /><br />Pope <br />Samsung Care
Very Quiet
[This review was collected as part of a promotion.] We purchased the Samsung model number DW80CCG545MT and have had it for a little over six months now. It is extremely quiet and gets everything really clean. The kids really love the little music it plays when it is done as well.
great features but cheap plastic.
extremely disappointed in my Samsung linear dishwasher. I am on my second one because your control panel box keeps breaking and causes my dishwasher to have no power. I called to ask if that part was revised and of course no one knew. Now what Samsung? the part is not breaking because of misuse. i use it normal and my repair man said how its cheap plastic. i own all Samsung appliances expect my range. revise your parts. also fix your products if you are going to sell warranty's ..that's not professional.
Hi mindy, We know how much you rely on your dishwasher day to day, so it really means a lot that you took the time to share what’s been going on with the control panel, service, and overall support. We’d love to connect with you directly so we can take a closer look at the service history and walk through the options available. You can reach us through any of the channels below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152589684 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care
Loving The Features, Can't Go Wrong With Samsung
Love it so far! Bought this one to replace my previous Samsung Dishwasher and love the features! I especially love the top rack and the ability to adjust the upper rack.
WARNING!!
This WARNING applies to any large appliance on the Sams Club site. Sams Club does not deliver or install this product (as it appears in the description). The vendors lie to Sams and in turn Sams lies to the customers. I ordered this dishwasher on 4/8/26 and it was delivered late on 4/27/26. Today on 5/16/26 it is still sitting in my living room. The guys that delivered it didn't know how to install the product or remove the current working dishwasher that we had. The delivery team broke my working Kitchen Aid dishwasher by pulling on the door to try and remove it. The door won't close now because it's bent. They neglected to unscrew it from the tabs holding it in place. So, I called Sams Club and they apologized and said they would get someone out to install it right away. That was on 4/27/26!! Today is 5/16/26!! They also filed a claim for the property damage. But, that's all they do...file a claim. Nothing has been done for 3 weeks. Its all third party vendors and insurance companies. Sams has no control over the situation and they are totally at the mercy of these third party companies. So, if you think you are getting quality service from Sams like in the club...your are NOT!! The sad part is that my wife has been washing dishes now by hand for 3 weeks! I asked Sams club how they valued the time of a homemaker. They just respond with...you will be compensated appropriately. Which so far is zero. So, I guess they value homemakers at zero!
Hi Chris,<br /><br />We hear you when experiences like this are shared, and we can see how much time and effort you’ve put into following up after the delivery and installation.<br /><br />Since delivery and installation were arranged through Sam’s Club, their team can best assist with reviewing the situation and next steps. You can reach them at 1‑888‑746‑7726.<br /><br />We appreciate your feedback.<br /><br />Meneleo<br />Samsung Care
Not quite what we expected
[This review was collected as part of a promotion.] It was time for a new dishwasher, so we started looking. I was trying to stay with Samsung becasue we liked our connected refrigerator from Samsung so much. We have a connected living room, dining room, and kitchen. I was focused on noise when I was evaluating new dishwashers. We are disappointed with the noise level. We need to turn up the TV in the living room when the dishwasher is running. We have switched to a higher temp setting for the water and the run time is over 3 hours, that seems a little like overkill. The auto-open feature was new to us and then we realized there is not a drying feature. In essence the auto-open is the drying feature. The dishwasher cleans very well, but it's not quite what we expected. I would not buy this model again.
Great Dishwasher
[This review was collected as part of a promotion.] The dishwasher worked flawlessly. It cleaned dishes well. The noise level is low. The door would open automatically at the end to make drying better. The smartthing app can help us to monitor the process.
Breaks
Dishwasher itself is not bad but we are having to replace out circuit board after a year and a half. They sent the wrong part to our repairman and we have now waited almost two months for a repair. Our screen on our fridge went out at 13 mos. My previous Samsung products had serious issues early too, but I thought maybe they would be better now. We will never buy Samsung again and I warn everyone I know.
Hello AshT, We can see why long-term dependability and consistent support play an important role when choosing and continuing to use our appliances. When a repair involves part availability or coordination with a service technician, timelines can sometimes be affected by ordering accuracy or shipping constraints. Reviewing the full case allows us to check for any updates, confirm the correct parts are in process, and ensure everything is aligned for completion. Please keep this reference number for your records: 1152552191. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care
Love it!
[This review was collected as part of a promotion.] We are so happy with this samsung dishwasher. The wifi features are very cool. I love that it notifies me when it's done. I was shocked at how quiet it is a well. Literally had no idea that my previous machines were so loud until I have this one. Another thing that's really cool about it is the top rack for utensils. I hated dealing with baskets and bending over to connect all the forks and spoons. The top rack really makes it easy and efficient to lay out any kind of utensils. Overall I would highly recommend!
Great value
[This review was collected as part of a promotion.] Elegant look, large capacity, efficient, and ultra quiet. It is connected to the wifi and it alerts us when it is done. Did have an issue but it was within the warranty period so Samsung sent someone out and got it fixed. No problems after that.