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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 81-90 of 1,513 reviews
Feb 15, 2024
LuAnn
5 out of 5 stars review

Verified Purchase

Success and happiness abound

It was a gift for my 93yr old mother who wasn’t sleeping. This was perfect for her paired with the mechanical base. She is very comfortable and sleeping now! Thank you Sams club. You never disappoint!

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Oct 27, 2025
Karen W
5 out of 5 stars review

Verified Purchase

Comfort in a box!

I was skeptical about the mattress in a box, but when we unpacked it and placed it on our box spring, it expanded and was surprisingly comfortable! We love it as it provides a good night's sleep!

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Jul 12, 2021
Rachel
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

This mattress is so comfortable. Doesn’t take long to expand and no odor. I bought one for each of my children and quickly bought myself one as well. It’s like sleeping on a luxury hotel bed.

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Jul 14, 2024
Kyle
2 out of 5 stars review

Verified Purchase

Not recommended for adults.

Very poor support for regular-sized adults. Adults sink through all the way to the bottom of the mattress. It’s not terrible for kids because of their weight, however.

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reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness. If you find that the firmness doesn't meet your expectations even after this period, please feel free to take advantage of our Member's Mark 100% Satisfaction Guarantee and return it for a full refund, Kyle.

Dec 6, 2025
John
5 out of 5 stars review

Verified Purchase

Comfort enters the chat!

I had hip pain every morning...since Ive installed this, no more morning pain! It is cool to lay on, very comfortable and you couldnt beat the price!

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Mar 21, 2022
Amber
5 out of 5 stars review

Verified Purchase

Buy it.

It is very comfortable. Didn't have a smell as some other reviews mentioned. We left it to "rise" for 48 hours. First night on it, I slept all through the night, which I haven't done in years. It's not too soft or too firm.

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Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Nov 18, 2024
Rusty H
5 out of 5 stars review

Verified Purchase

Better sleep in a box.

I was skeptical about buying a bed in a box, but what a great decision! My wife is disabled and has sleep issues but she is actually sleeping better now. I’m so happy I decided to take a chance on this mattress.

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May 14, 2024
ginibell
5 out of 5 stars review

Verified Purchase

Look No More

This was bought for my 88-year-old petite mother. She has an adjustable-head bed. She said this is the most comfortable bed she has ever had! We are very happy with this mattress and recommend it.

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Dec 31, 2025
Brandi
5 out of 5 stars review

Verified Purchase

Memory foam mattress

My husband and I got this mattress for our son. He absolutely loves it. Money well spent. He's a bigger kiddo and the mattress seems to be holding up great. I wish I didn't spend $1,000 on the mattress I got and bought this one for me as well.

Helpful?2P0LE98T4IU013600518415