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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 321-330 of 1,537 reviews
Jun 25, 2020
Gabby
4 out of 5 stars review

Great comfort, but HOT

My husband and I have been using this mattress for the last 3 months. Compared to our old mattress, I love it! It’s great for relaxing and so nice to sit up and read/watch tv without getting uncomfortable. I do like sleeping on it, but I’d prefer it to be much more firmer. I was not sold on memory foam for this reason. My biggest complaint is that it says it has a cooling feature. We have a mattress cover on top, so not sure if that takes away from the coolness? My biggest issue is that we both wake up extremely hot. We like to sleep with the AC turned down, so if we forget to do that, we will wake up HOT and sweaty. Overall it’s a great mattress, but not sure if I’d purchase for myself again.

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Apr 23, 2024
Sugamama
5 out of 5 stars review

Sam's mattress

Husband and I love this mattress. Let it completely fill before judging. It is a plush feel on top with a medium firm feel lower layer. No sinking in. We are both hard to please with mattresses and love this one. I am a side sleeper and hubby is a combo sleeper. Just works in all positions. Very comfortable! Way to go Sam's!

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Nov 25, 2022
Nap Queen
5 out of 5 stars review

Favorite Mattress in our house

I love this mattress. We purchased it in Feb 2021 and I feel like I’ve given it plenty of time to have any issues and there are literally non that I can think of. I want 3 more of these. It is literally my favorite mattress in our house. Cannot recommend enough!

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Oct 26, 2022
Shayne
1 out of 5 stars review

ZERO SUPPORT

This mattress claims to be medium/firm. 100% not the case. I should have read the reviews because it is way too soft. To make a long story short, this is the worst mattress I have ever bought. Please don’t make the same mistake I did and purchase this bag of feathers.

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Feb 8, 2022
Crystal
5 out of 5 stars review

Very nice!!!

I thought that I wanted a softer bed but this is perfect. It is soft on top but you don't sink down in it. It does a great job keeping me in alignment. I have problems with my SI joint getting out of alignment and I usually have pain and night and have to keep shifting into different positions. But I don't have to with this mattress. I slept very well on it the first night. I also highly recommend the Member's Mark Premium adjustable base to go with it. It is amazing!!

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Jan 12, 2024
Amy
5 out of 5 stars review

Verified Purchase

HIGHLY Recommend

This is a great mattress. One of the reasons we love it so much, its transportable, coming tightly wrapped in a box, although heavy, as we purchased king. It is not as cumbersome to maneuver, easily fitting in vehicles. When opened and placed on bed, its ready to sleep on immediately. Its comfortable, supportive and holds its support for a long time. This is the 4th mattress we've purchased. Ive placed one in three bedrooms and our RV trailer. We love them that much.

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Jul 11, 2021
Andrew
3 out of 5 stars review

Ok

Bed is really comfortable unfortunately it was deformed. Like other reviews, the end of the bed failed to to inflate to full capacity. Looks odd and also the top moves around when getting up. I’m contemplating returning but this would be the second bed in a box I return. Not sure it’s worth the hassle.

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Aug 16, 2023
Sincerely Disappointed
1 out of 5 stars review

Garbage Product- Created neck issues

Mattress is far too soft you will end up with severe neck pains. The mattress has completely compressed and now I am experiencing both neck and back pains. This all even though I didn't sit or sleep on it for 72 hrs. after opening. This scenario is absolutely absurd and very disappointing

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reply from Member's Mark

We're sorry to learn you are disappointed with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 9, 2020
Evanahutchison
5 out of 5 stars review

Holy Moly!

I bought this mattress after sleeping on a 1k Serta fancy all the bells and whistles and mattress for the last 5 years. I have never slept better in my life. It is a spiritual experience climbing into this bed every night. I have to fight off my children who try to climb in to our bed every night as well. It’s a neat lesson on physics too, during these homeschooling times.

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Mar 21, 2026
Jia
4 out of 5 stars review

Too soft for my liking

I bought the medium firmness in store and it feels like plush. Too soft. Perhaps if I had bought the firm, which they don't have in store, it'd have worked. But they won't ship to CA. What a shame, I really wanted to like it. On the plus side, it did not smell bad. And the quality seems to be very decent for the price.

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