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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 11-20 of 1,538 reviews
Jun 10, 2026
Russ
4 out of 5 stars review

Bulge in mattress top

We are 80 and we had a tempur-pedic. We really love this mattress,, But,,we put it on our base that goes up and down, which it says you can and the mattress has developed a big lump half way down, from putting it up. We have only had it a month and we may have to take it back, because the bulge won’t smooth out. I will take a picture and submit again

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Oct 10, 2025
Jen74
5 out of 5 stars review

Verified Purchase

Great for people and pets

First bought a twin for my semi truck, then I bought a king mattress for my house and now this twin is for my Great Dane/ Great Pyrenees mix. She loves her new bed and her flannel sheets with a mattress warmer.

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Nov 16, 2025
Peterv
5 out of 5 stars review

Verified Purchase

Great value for the money and comfortable

Very comfy. Slightly soft but as I age I find I need a soft mattress to reduce back pain due to DJD. my adult kids also find it comfortable too. We’ve purchased 3 in the past few years, so we are starting a mattress collection. Lol

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Dec 6, 2025
John
5 out of 5 stars review

Verified Purchase

Comfort enters the chat!

I had hip pain every morning...since Ive installed this, no more morning pain! It is cool to lay on, very comfortable and you couldnt beat the price!

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Aug 9, 2025
futuresbroker
5 out of 5 stars review

Verified Purchase

Worth every penny

This is by far the most comfortable mattress I have ever slept on and I am 83 with moderate to severe arthritis in several places, so that is saying a lot.. Super price, too!

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Oct 14, 2025
Kat
4 out of 5 stars review

Verified Purchase

Memory foam mattress

I wish they had mattresses set up to test for firmness. Our mattress was a little too soft. It’s very comfortable to sleep on, but when you sit on the edge it feels squishy. We purchased the medium firm.

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Jun 4, 2026
JoanE
5 out of 5 stars review

5-star comfort

I purchased two Queen Medium mattresses and one King Firm for my Airbnb properties. After a year of hosting as a Superhost with Guest Favorite status and maintaining all 5-star reviews, I've found that about 85% of my guest reviews specifically mention how comfortable the beds are. Because of the overwhelmingly positive feedback, I decided to purchase the King Firm mattress for my own home. It has exceeded my expectations—it's incredibly comfortable, supportive, and cozy. It truly feels like sleeping on a cloud. I couldn't be happier with my purchase!

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May 17, 2026
anonymous
5 out of 5 stars review

Quit debating and just get it…

Sooo, we have had a 20 year old mattress that we bought used because we were on a very tight budget back then. I was debating on whether to buy a nice used mattress for a couple hundred or a “mattress in a box”. My husband talked me out of it after the whole, “what if there are bedbugs in it “ conversation. UGH!! Honestly, we had a bad experience buying a mattress in a box from another site and after only 6 months, it left a “body print” in the mattress. So needless to say, I was weary about buying one. But I checked the reviews and couldn’t believe the positive feedback on this one! We have slept on this Queen-sized mattress for 2 nights and it is a game changer! We bought the firm one on sale for $299. It supports you so well and you can sit on the edge of your bed without falling off. My husband has not slept in our bed in 2 years because of peripheral neuropathy pain. He slept in it last night and loved it. A little side note. Do what the directions tell you to do. When you open it, let it sit flat for at least 48 HOURS! Do not try it out or it will warp it. We let ours sit for 72 hours just in case. All in all, I have zero regret for spending $300 on this. It was definitely worth every penny! On a side note, we had bought the twin-sized version of this one for our son’s loft bed and he loves his. It is a medium firm.

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May 30, 2026
anonymous
2 out of 5 stars review

best for guest room

Pros: very cooling, very comfortable. a medium feels more like a plush so that was a nice surprise. good proce point. Cons: only lasts about 1.5 years before body impressions are so deep it kills your back. and this eas rotating the mattress religiously every other month. but for 499 it was worth trying to see how it worked. would probably be auited best for a guest room where it wouldnt get everyday use.

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Oct 12, 2025
Scooby Doo
4 out of 5 stars review

Verified Purchase

Nice for our 4 year old, but on the soft side

This mattress worked out perfect for our 4 year olds first bed. I packed super easy and quick to fluff up. Fit his bed frame a bit snuggly which makes fitting sheets a bit tricky but it’s secure. He sleeps like a log, but always has so hard to tell how it would be for light sleepers. It feels comfortable to us as parents but is a bit soft for me as a back sleeper.

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