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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,121-1,130 of 1,512 reviews
Jan 12, 2026
CAIT
1 out of 5 stars review

Awful

Absolutely awful. I kept thinking it would firm up, but it never did. The edges have no shape and it was like a giant lumpy pillow. Returned!!

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Jun 28, 2020
SS
5 out of 5 stars review

Member’s Mark

Great design, firm and sturdy mattress, super comfortable no more back pain and thank you sam’s club for making High quality product!

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Mar 22, 2025
Mom Tx
1 out of 5 stars review

Cover is defective

Finally slept on this bed for a week and the cover to mattress is loose and lumpy. I will be contacting customer service for a replacement or refund.

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Jan 7, 2026
Yulinni
5 out of 5 stars review

Comfy and cosy!

Super comfortable, soft but not too much. Best purchase and it comes in a box so it's simple to transport.

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Apr 2, 2021
CZ
1 out of 5 stars review

Extremely Disappointed

How do they get away with saying this mattress is medium firm?! I can't imagine what a soft mattress must be like

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Aug 28, 2025
anonymous
2 out of 5 stars review

No support

Had to return.. no support my husband cat and I were all on top of each other in the middle. Could be good for a single person I guess. Got the cheaper coppercool mattress and it’s way better

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Aug 8, 2025
Arsalan
2 out of 5 stars review

LOW QUALITY, GETS TOO HOT

I ordered a ( FIRM ) and as soon as you lay on it you start sinking in immediately! Very low quality mattress. Get's very HOT after an hour to the point you start sweating. very uncomfortable. save your money and buy something better.

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Jan 22, 2026
BRIAN
2 out of 5 stars review

Very Disappointed

Mattress has developed lumps and wrinkles. Very disappointed .

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reply from Member's Mark Team

We are sorry you are disappointed with your mattress, BRIAN. You can contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Mar 16, 2026
LYNDOL
5 out of 5 stars review

great mattress

Love this mattress! Great price and super comfy!

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Feb 23, 2026
Madelyn
1 out of 5 stars review

So soft… feel like a bean bag

Terrible! It's so soft for medium firm! Support 50 pound kid at best….

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