Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

Member photos

  • +79 images
Sort by |
Showing 1,101-1,110 of 1,512 reviews
Dec 1, 2021
Stinky
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

Helpful?2P0LE98T4IU013600518415
Jun 15, 2021
asil23
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Helpful?2P0LE98T4IU013600518415
Nov 23, 2024
Maryann
5 out of 5 stars review

Verified Purchase

Confortable in a box

Very comfortable

Helpful?2P0LE98T4IU013600518415
Jan 13, 2025
Heidi
3 out of 5 stars review

Not 12 inches

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

Helpful?2P0LE98T4IU013600518415
reply from Member's Mark Team

We're sorry to learn about your experience, Heidi. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Dec 10, 2022
Rob
3 out of 5 stars review

Verified Purchase

Not firm

Softer than expected

Helpful?2P0LE98T4IU013600518415
Feb 29, 2024
John
1 out of 5 stars review

Verified Purchase

Uncomfortable

Sink into the bed

Helpful?2P0LE98T4IU013600518415
Apr 7, 2025
User
5 out of 5 stars review

Verified Purchase

Medium was just right. No box spring needed

Perfect

Helpful?2P0LE98T4IU013600518415
Jan 5, 2022
tsmith
5 out of 5 stars review

guest mattress

With mattresses being so expensive these days giving this member mark mattress a try was an easy decision. Bought for a guest bedroom, have had 3-4 different people sleep on it and they all said it was great. We will see how it holds up but for the price it’s definitely worth a try!

Helpful?2P0LE98T4IU013600518415
Apr 12, 2024
Dana
5 out of 5 stars review

Verified Purchase

Nice

Very comfortable bed!

Helpful?2P0LE98T4IU013600518415
Feb 27, 2026
YANCY
5 out of 5 stars review

Bought a Queen and now a King in this Medium mattress. Both my daughters love them. Will buy another one for my guest room!

Helpful?2P0LE98T4IU013600518415