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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
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4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 351-360 of 1,537 reviews
Dec 19, 2022
Mah
1 out of 5 stars review

Verified Purchase

Mattress bunch

The mattress has bunched in the middle.

Helpful?3EZQ70BELA8J13600418377
reply from Supplier Response

We are sorry for your experience with the mattress, Mah. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund. You can contact Member Support at (888) 301-0332 if you need further assistance.

Feb 11, 2026
Kathy
5 out of 5 stars review

Verified Purchase

Love this mattress

This was so easy to take home and set up. The mattress was so comfortable!

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May 16, 2024
Bill H
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

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reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 8, 2022
Marai
1 out of 5 stars review

Verified Purchase

Do not recommend

It has a smell of chemicals and we have had it over three weeks now and it still smells strong.

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Nov 17, 2023
Mike
1 out of 5 stars review

Verified Purchase

Not good

The bed have a hold in the middle is not even . I went to change it and they told me I can’t

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Dec 28, 2023
Jc
1 out of 5 stars review

Verified Purchase

Bad bach or been to long in inventory

Mattress only inflated 10' inches

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Feb 19, 2026
Mojitomama
2 out of 5 stars review

Verified Purchase

Too Soft

Felt more like soft rather than medium firmness. Way too squishy for my liking.

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Feb 1, 2026
Becky71
5 out of 5 stars review

Verified Purchase

Great mattress

My husband loves this mattress

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Nov 9, 2024
naz
1 out of 5 stars review

Verified Purchase

Got lumpy and uncomfortable within one month

Got lumpy within one month

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Apr 27, 2024
Dianne
5 out of 5 stars review

Verified Purchase

Lift bed !

It’s for the guess bedroom and they said it slelp well

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