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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 201-210 of 1,512 reviews
Dec 11, 2023
Chels T
5 out of 5 stars review

Verified Purchase

I am obsessed

This is the best mattress i’ve ever bought. The quality is outstanding. The comfort is out of this world. It’s firm, but not too firm, all while still being so soft. Will 100% buy again.

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Dec 18, 2023
Richard
5 out of 5 stars review

Verified Purchase

Magical

I bought this mattress for my daughter for Christmas as she was sleeping on a pull out sofa in her apartment and her aunt gave her a king sized bed frame and headboard. It was delivered earlier than stated and she says it is magical.

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Nov 11, 2024
Tammy A
4 out of 5 stars review

Verified Purchase

Good for the price

I was afraid this mattress was going to be too firm. Its not, its right in the middle. I had a trip planned so i left the mattress to expand for about 2 days. Definitely worth the money. I paid about $400.

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Jan 1, 2024
Deana
5 out of 5 stars review

Verified Purchase

Love the sleep on this mattress

This is the second of this mattress that I’ve lurches and I couldn’t be happier. It’s such a comfortable feel and gives me the support I need. I am very happy with this purchase.

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Dec 23, 2023
Cindy64
5 out of 5 stars review

Verified Purchase

Most comfortable and well priced mattress

Great mattresses and well priced. We use these in our vacation rental and regularly have guests ask about them because they are so comfortable. We even use them in our own homes because of how well we sleep!

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Mar 3, 2026
Anonymous
4 out of 5 stars review

Verified Purchase

Good mattress so far. Off gassing is a bit much.

Off gassing

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Jan 31, 2024
Shannon
5 out of 5 stars review

Verified Purchase

Perfect!

This is way more comfortable than the old fashioned box spring and mattress. I was very impressed with the level of comfort and support. My son loves it- it really exceeded all of my expectations which were already pretty high based on reviews I had read prior. Great item for the price!

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Jun 9, 2025
JS
1 out of 5 stars review

Horrible customer service on a terrible mattress!

Bought this mattress in September 2024. By April, the mattress was sagging and uncomfortable. Tried to return, but was strung along until I gave up on returning. Do not buy this mattress!!! It will feel good for a few months, but it won’t go the distance. Wasting your money. Sam’s club really failed on quality and customer service! Won’t buy any big ticket items from them again.

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reply from Member's Mark Team

We are very sorry for the issue you have experienced with your mattress and the return process, JS. We'd like to assist you further, please contact Member Support at (888) 301-0332 and give them a chance to make this right for you.

Apr 6, 2023
Robert
5 out of 5 stars review

Verified Purchase

Easy Setup

Couldn't have been better. Mattress arrived 7 days prior to expected delivery, and though the box was heavy, maneuvered it into bedroom, slid mattress out of box, lifted it on platform, and off it went, rapidly filling. Rapidly. Medium firm and looks good. Perfect for overnight guests and children

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Jun 14, 2025
TND
3 out of 5 stars review

Full, Firm Purchased

We purchased a full-size, firm mattress for our spare room in February. It's now June. I waited to leave a review, so I had plenty of time to try it out. It is definitely not firm. I sleep on it 5 nights a week. It's soft, and your body sinks. It might be firm for a child, but anyone over 100 pounds would not say it's firm. Would not recommend or buy again. .

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