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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 1,341-1,350 of 1,538 reviews
Feb 28, 2025
Becky
5 out of 5 stars review

My dreamed mattress 🫶🏼

The best matress I ever have. Bought it for my toddler she loves it so much. Definitely buy another.

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Jan 30, 2024
Isaace73
4 out of 5 stars review

Verified Purchase

Good for the price

A decent mattress for the price. The edges are not sturdy so I have to sleep more toward the center of the mattress.

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Aug 8, 2025
Arsalan
2 out of 5 stars review

LOW QUALITY, GETS TOO HOT

I ordered a ( FIRM ) and as soon as you lay on it you start sinking in immediately! Very low quality mattress. Get's very HOT after an hour to the point you start sweating. very uncomfortable. save your money and buy something better.

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May 23, 2025
dar
4 out of 5 stars review

MM mattress

I purchased a medium plush twin mattress. If i had to do it over, id probably go hard plush twin. It is quite soft but very comfortable. It is great for my hips and lower back.

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Dec 15, 2024
Angi
3 out of 5 stars review

Not as Advertised

It did not inflate fully. It inflated to 10 inches only. I've tried for days. I think it is advertised inaccurately and should clearly state it's only 10 inches high. I think I'll take it back. Side sitting not very sturdy.

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Oct 19, 2023
MsCarol
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

Helpful?3EZQ70BELA8J13600418377
reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.

Oct 7, 2023
Jeanne
3 out of 5 stars review

Too soft

Bought the 12 inch full size. It's too soft for me, my back pain got worst! Don't like it all! But I am stuck with it can't return it, I don't have a truck to carry it.

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Aug 13, 2022
michelle_29
1 out of 5 stars review

poor quality

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

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Mar 15, 2025
jenrysdam
5 out of 5 stars review

Love it!

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

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Jan 24, 2023
brooklyn
1 out of 5 stars review

super soft

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.

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