Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

Member photos

  • +79 images
Sort by |
Showing 1,111-1,120 of 1,513 reviews
Feb 17, 2026
DisappointedMM
1 out of 5 stars review

Cheap foam doesn't last.

Excellent mattress initially, very comfortable. However 8 months later the foam is failing and the mattress now has craters where we sleep.

Helpful?2P0LE98T4IU013600418377
Feb 27, 2026
YANCY
5 out of 5 stars review

Bought a Queen and now a King in this Medium mattress. Both my daughters love them. Will buy another one for my guest room!

Helpful?2P0LE98T4IU013600418377
Feb 5, 2026
MARLENE
1 out of 5 stars review

Ultra soft not firm

I ordered a firm mattress and what I received was ultra soft. My back has hurt ever since I received this mattress.

Helpful?2P0LE98T4IU013600418377
Mar 28, 2024
Tom
5 out of 5 stars review

Verified Purchase

Affordable Memory Mattress

I bought this mattress for my granddaughter. She loves it. Said it was very comfortable and sleeps well on it.

Helpful?2P0LE98T4IU013600418377
Aug 29, 2024
Cathy G
3 out of 5 stars review

Verified Purchase

Mattress

Ordered the wrong Members Mark memory foam mattress. Not very happy with the one I received. Pretty disappointed.

Helpful?2P0LE98T4IU013600418377
Nov 6, 2021
Scott
1 out of 5 stars review

Verified Purchase

Not so great

This is a great mattress for an extra bedroom that rarely gets used. It is not a good mattress for everyday use.

Helpful?2P0LE98T4IU013600418377
Jan 19, 2024
BERNARD
5 out of 5 stars review

Verified Purchase

Hotel Premier Firm Memory Foam Mattress

I bought this mattress for my grandsons when they come for weekend sleepover. It is very comfortable and they fall asleep almot instaantly

Helpful?2P0LE98T4IU013600418377
Apr 2, 2021
CZ
1 out of 5 stars review

Extremely Disappointed

How do they get away with saying this mattress is medium firm?! I can't imagine what a soft mattress must be like

Helpful?2P0LE98T4IU013600418377
Jan 30, 2024
Isaace73
4 out of 5 stars review

Verified Purchase

Good for the price

A decent mattress for the price. The edges are not sturdy so I have to sleep more toward the center of the mattress.

Helpful?2P0LE98T4IU013600418377
Jan 12, 2026
NICK
2 out of 5 stars review

Too soft

Bought the medium firmness model and it's WAY too soft. I don't even trust the firm option now. Going to return and look at different brands.

Helpful?2P0LE98T4IU013600418377