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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 1,081-1,090 of 1,513 reviews
Mar 25, 2022
K riddock
5 out of 5 stars review

Verified Purchase

Nice firm

Comfy

Helpful?2P0LE98T4IU013600418377
Mar 12, 2024
Eddie
4 out of 5 stars review

Verified Purchase

Great mattress

Wife like sleeping on

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Feb 13, 2023
Highly Disappointed
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

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reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Nov 23, 2024
Maryann
5 out of 5 stars review

Verified Purchase

Confortable in a box

Very comfortable

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Oct 9, 2023
Georgie61
5 out of 5 stars review

Verified Purchase

Great night sleep ❤️

Housewarming gift

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Dec 25, 2022
sad girl with no bed
1 out of 5 stars review

0/10

I have very reasonable expectations and also realize a mattress can be subjective however the overall quality, the low quality foam and covers, everything about this bed is so disappointing. It’s somehow way too soft and yet uncomfortable at the same time. It’s lumpy, cheap and absolutely lacks any support other than being a cheap piece of foam.

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Aug 8, 2024
AmberBrian Mezzacappa
2 out of 5 stars review

Verified Purchase

Feels like a foam topper after 5 days

Not that great

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Nov 22, 2024
RJONES
5 out of 5 stars review

Verified Purchase

Bought for my grandson in Arkansas, he loved it

Grandson loves it

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Apr 7, 2025
User
5 out of 5 stars review

Verified Purchase

Medium was just right. No box spring needed

Perfect

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Feb 15, 2023
Suzanne
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2P0LE98T4IU013600418377
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.